Company Response Review Report Review
worst service ever

Mattia Maroso Submitted this review about American Auto Shipping
Review made Live: 5/12/2024 3:24:00 PM
The worst service ever. It took them 6 weeks to find a driver, then they overcharged me 300$ more than what we agreed upon, and when I called them at the phone asking for information (after 4 weeks without any communication from them) about my car they sounded always annoyed, like I was bothering them...can I give zero star??
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1000
Quote or Order Cost:
$1300

Company Response
Mark from American Auto Shipping Submitted this response.
Response Date: 5/12/2024 8:31:00 PM
Mattia is lying. We dispatched her back in March as requested. As soon as we completed the job she told us that the car would not be available until late April or May. We told her that we would dispatch this at NO additional charge, however the carriers are getting $300 more in May. She AGREED and we dispatched her again at no additional charge. Mattia should be ashamed of herself for lying online about our company.