Review Report Review
Damaged my vehicle and unhonest

Ank Submitted this review about Ambela Inc.
Review made Live: 1/6/2014 4:24:00 PM
I used this company in December 2011. My car was freshly painted and to be transported to avoid salt from roads from the body shop to my home. They rescheduled 5 times and never showed up each time. Poor customer service and communication on the status of the pickup for my vehicle. Finally promised to make my vehicle a priority and pick up first thing in the morning. That morning I called and pickup was pushed to the afternoon from 12-2 pm. I waited 6 hours by my car for a pickup and was given excuses each time that the driver was an hour away. In the end the driver stated he was not coming and he had problems with his truck. The next day someone went to take the car from the body shop and no one informed me. My car was kept in an unknown location over night until I threatened to report it stolen. When my vehicle was delivered it came damaged to the point the whole car had to be repainted. Scratches, cracked bumpers, broken door latches, etc. Its been a huge hassle working with these companies as they deny liability and will not provide insurance information. I did my own research and was able to make a claim and had most of the damage covered but still a huge loss.

Do not use this company!
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R80123
Quote or Order Cost:
$249

Car Condition
  • Vehicle was damaged