Company Response Review Report Review
Excellent Service

Craig Submitted this review about Alpine Transport Inc.
Review made Live: 6/12/2013 5:09:00 PM
I recently purchased an older vehicle and needed it transported from Iowa to New York. I requested a quote from Alpine Transport one night and Dave Fountain called me the next morning. He explained the process to me and gave me a very reasonable estimate. He made some calls and we set the pickup and delivery dates. He then gave me the name of the trucking company and provided me with the driver's contact info. My vehicle arrived a day early without any issues. Dave followed up with me the next day to see if everything was ok and to make sure I was satisfied with the service. I was very impressed with the communication, the courtesy, and the level of professionalism demonstrated throughout the entire process. I would recommend Alpine to anyone looking to transport a vehicle.
Shipment Details
Origin State:
Iowa
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22554
Quote or Order Cost:
$850

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 6/18/2013 5:31:00 PM
Craig, Thank you for the very positive feedback and I'm very happy to have shipped your classic Ford F-250 to you in a timely manner. As you stated communication, courtesy, professionalism are very important to you and everyone else who cares about their expected high level of customer service. There's far too many people today who don't provide any customer service in this business and many other businesses for that matter, their only eager to get the sale and don't care what happens after that. Just walk in any department store, grocery store or resturaunt. We strive to make the process of transporting a vehicle a very positive memorable experience for each of our customers. We want you to come back again and we want you to tell everyone you know about your experience. I hope you enjoy the new F-250. Please call anytime you need anything, I'm always available. Thanks, Dave Ofc: 712-775-2151, Cell: 712-210-4019, dave_alpinetransport@yahoo.com