Company Response Review Report Review
Prompt and Efficient

Kevin Submitted this review about Alpine Transport Inc.
Review made Live: 1/8/2013 8:58:00 PM
If you are looking for the best transport company to move your vehicle then look no further. Alpine Transport is the company to use.

My job requires moving vehicles. We move everything, cars, medium duty trucks and heavy equipment, across a thirty state area. Our own employees move vehicles, we have dedicated drivers, we contract carriers and driveaway companies. I've been on the receiving end of both good and bad experiences. And I've had enough bad experiences to make me very wary of beginning a new relationship. But nonetheless , because I do this every day, I have very high expectations for a transport companies performance.

So when it came to shipping my personal and well cared for vehicle, I did my home work. Did a lot of research. Read alot of reviews. What I found was a gem right in my back yard. Dave Fountain of Alpine Logistics right here in Iowa. He is courteous, efficient and professional. You know Dave is a quality individual from the first conversation. He kept me informed through the whole transport process: even during the holiday and weekend.

Not only did Dave keep his promises regarding pick up and drop off times but so did the transport company, Eagle Transport. Sam and Azra are owner operators and it shows in their attitude, professionalism and vehicle maintenece. In fact when Sam, the driver, dropped off our vehicle he stated and I will paraphrase: "I want you to be totally happy with the condition of your vehicle, take as long as you want to look it over and don't even think of paying me until you are satisfied with the condition of the car." I think it takes a lot of confidence in a job well done for a owner/driver to give such a statement. And yes, we were very happy.

I will use both company's again, and again. For anyone wondering which transport company to use I hope this website and review is gives you peace of mind and the confidence to make the right choice-Alpine Transport. Thanks again Dave, Sam and Azra!
Shipment Details
Origin State:
Iowa
Pickup:
Early
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21353
Quote or Order Cost:
$950

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 1/17/2013 12:23:00 PM
Kevin, Wow!!! That's all I can say is Wow!!! Thanks for the 5 STAR review! Your very kind words really mean a lot especially with your understanding of this business and your high expectations also being in the similar type of business. I know you were very selective and cautious because of that while setting this transport up for your Grand Cherokee. I was very confident from the beginning on New Years weekend when I first spoke to you that I would not let you down. This is a very common route for us and my close relationship with Azra and Sam over at Eagle Transport. They conduct themselves very professionally and take great pride in what they do as I do. They understand that it's very important to make sure the customer is always updated of the status of their vehicle from beginning to the end and above all the customer is happy with the service provided. We want every customer for life not just once so we provide the best customer service possible! Please call anytime you ever need anything. Thanks Dave, Ofc: 712-775-2151, Cell: 712-210-4019, dave_alpinetransport@yahoo.com