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Company was dishonest and customer service was poor

Ben Daniels Submitted this review about All USA Moving Services
Review made Live: 11/15/2011 11:49:00 PM
I agreed to have All USA Moving Services, Inc move my vehicle from Lincoln Nebraska to Plymouth Minnesota for $375. After an extensive phone conversation with Elie and after I received an email with in regards to the same conversation I signed up to have them provide the service. Elie guaranteed (verbally and by email) that the vehicle would be shipped on 11/14 for $375, and if was shipped on a later date they would cover the $20 a day storage fee from the auction company (Copart). The vehicle was never shipped on 11/14 and I never received a call that it wasn't shipped. I requested my money and they said not a chance. They also said the guarantee the salesman (Elie) gave me verbally and by email doesn't mean anything. Customer service called me 11/15 and said they have someone that will ship the vehicle, but the cost will be $450 (instead of $375) and they will not pay any storage fee's. Poor company to do business with and extremely dishonest.
Shipment Details
Origin State:
Nebraska
Pickup:
Never
Destination State:
Minnesota
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
496431
Quote or Order Cost:
$375