This company plays the blame game with the dealerships. My delivery has been delayed 5 times and apparently the dealership tells me this company confirmed and scheduled then the company says the have never given the dealership dates because it takes

There is not one thing about this company that is not horrible. I waited a month for local shipping. No one answers phones. No one returns messages. website is no help.

I purchased a car via auction in Pennsylvania in early August and they offered me what I thought was a decent quote. I told them the car needed a jump. They made one attempt to pick it up two days later and complained the car would not start, so the

On July 31, 2024 I purchased a vehicle from Nashville Mercedes. The car was to be delivered in Virginia as soon as a driver was assigned. On August 1, 2024 at approximately 1615 hours I received a call from Acertus Dispatch that my car would be dro

Terrible employee. I told her I was taking a shit and couldn't answer the phone. Then she started using "Excuse me" three times. I then even told her pardon my language and my bad. She kept the same attitude and refused to bring a supervisor to help

this company is real crook they take your money and go away. then you can go to court and do forever you want .STAY AWAY if you dont want to lose your money.They do really criminal staff but nobody shut down this company yet. Goverment must to look

Quickly will take your money and then no drivers are available... I arranged a simple delivery; less than 600 miles and they are unable to perform. No answers just excuses. Avoid at all costs, i

Acertus is a horrible company don’t work for them as any independent contract driver they rip you off pay very small amounts to do the run and then they will leave you stranded in states for you to figure out how to get out of there location! They ha

Look at the negative comments on reviews not only is she a menace to the public she slandered me in an email to a 3rd party which was sent to me . She made untrue statements trying to make a case not to pay a claim of damage. I would like all of the

first time using a transport company as i usually go get them myself but had them deliver from copart dunn nc to ohio..vehicle got here and driver had cut main harness going to headlights and to sensors on core support area. after showing them pictu

The driver didn’t know it had an electronic ignition and forcefully broke the steering wheel and the transmission linkage . Winched it on the truck and tore the front tire wrapping the tire around the rim . When delivered the driver refused to help.

Worst broker ever. Incompetent. Books loads but don't have paperwork ready. Customer service not helpful at all. They never pay dry run even if they give load to someone else

DANIELLE LAWSON IS A RACIST AND SHOULD BE FIRED, THEY ARE MULTIPLE COMPLAINTS FROM CARRIERS WHO HAVE DONE BUSINESS WITH ACERTUS WHO ARE BLACK WHO GET BLOCKED BY HER WHEN NOTES OF DISCRIMINATION TOWARDS DRIVERS BY SOME OF THE DEALERSHIPS THEY BROKER

I was linked with Acertus through PODS while moving and I absolutely regret it. I called on the first day of my 5 day pick-up window and was told my vehicle was not scheduled yet, so I moved the car to my neighbor’s garage since I was moving early t

I so regret using this company to ship my brand new vehicle. They took 100% of the money immediately and then all communication ceased. They provided a range of dates when my car would be picked up and on the first day in that range, I called them

Danielle Lawson in Acertus claims dept is very rude,I'm a transporter for them and they charged me for damage in April just $906 for a wrap on a trim piece under the headlight which she states is a front bumper,the invoice she sent says nothing but $

As soon as the salesman had the money in full to transport my new 2022 Bronco fr Florida to Utah (and btw, my bad for not paying the extra for closed transport, but the difference was significant!), all semblance of prompt communication and customer

This company is complete trash, I was supposed to have a Mercedes delivered a week ago and they keep telling me the car is getting picked up and will be delivered by the afternoon. I have had to pay a whole week of rental car fees and taking off work

ATTENTION ALL TRANSPORTERS-DO NOT DO BUSINESS WITH ACERTUS/METROGISTICS! My company transported for them consistently for about 3 years. They are a very dirty, dishonest, cheapskate company. They love to find pleasure in framing drivers/companies wit

They give terrible rates for transportation companies. They really don't take into account the fact that diesel prices are so high right now. Do not move their units!!!

Absolutely useless. If you want to be treated like garbage and get no information about your assets in transit you should use this scam company. I purchased a vehicle and had it transported with Acertus. They refused to give me any information the th

Don't use this company. Lost weeks of vehicle use due to poor practices which delayed pickup coordination, transport and delivery. I will never use them again.

I did business with Metro Title in in KC for years...it was the best. Then they made the huge mistake of selling to Acertus..now it 's the WORST business I've done business with in 40 years as a car dealer.

This company was hired by LAURA GMC to find transport of a 21 Denali HD to NY(LI). Mind you they are just a broker and hired and incompetent company. Relocation Express llc out of PA. First the they told me they will let me know when they pick up the

Company updated me everyday with status of shipment. Driver called day before with expected drop off time, again 30 minutes before. Driver couldn't bring transport truck into neighborhood due to trees, so he unloaded in a safe location and drove ve

I just had my first experience purchasing a car out of state. Acertus transported my vehicle in good time. Vehicle arrived without damage. Driver was very courteous and handled the delivery great. I am very pleased.

I used Acertus to move a vehicle from NJ to NC. I will say that the order process was easy and the car did get to me, but that's the extent of the positives. I was a bit frustrated that even though I gave them a target pickup date, they did not bid

Car delivery from Vroom to me was great up until the driver contacted me he understood very little English but was courteous and pleasant. He answered yes to every question and he ended up making the deliver time by 15 mins but the day before was va

We purchased a car in Toledo, Ohio and had it transported to Denver, Colorado. We've never had a car transported before so we were a bit nervous because we were so excited to get the car. We couldn't be happier with the service we receive throughout