Strider
Submitted this review about ABR Transport Review made Live: 6/16/2014 3:06:00 PM
ABR shipping is not a transportation company. It is a 3rd party "shipping" service off the internet. Alex is a very dishonest and conniving person who does not pre-book any car shipments. There have been multiple RCMP reports and media coverage of this man. I am surprised he is still operating as I suspect criminal activity surrounding this company.
His "operation" works like this: his site will send you an automated invoice detailing your information on your car which is forwarded to your email. His payment options are one of two irreversible direct transactions - Interac eTransfer or money order deposit. After this, there is no contact between the person and the company. He will list an address in your city to drop off your car (parking lot, no ABR shipping office, no plan to transport your car).
I was stupid to not have checked on his company before paying. It is unlike me to do something like this but I was in a hurry to get my car there on time. On the day of dropoff, I decided to call ABR shipping to confirm my scheduled delivery from Calgary to Montreal. Alex spoke to me in broken accented (Russian?) English that made little sense. He had no clue what was going on with my car, but pretended he did. Clearly, there were no arrangements for shipping. If this company was actually a shipping company, it would have a plan that could be easily vocalized. Examples of questions I asked that any normal company would be able to answer instantly: -How is the car transported? Answer: Silence -When I drop it off, is anyone going to inspect it? Answer: Silence -Are you a real shipping company with trucks/trains scheduled? Answer: Do not worry, drop your car off.
I decided to immediately cancel my plan to ship with this company and used Hansen's instead. Lo and behold, Alex ignored my emails (herein was attached chronology of events in a letter to RCMP that I intended to file) for 1 week until I finally got a hold of him by telephone. He was rude and ignorant, did not want to reveal his company address (silence when I asked him), and told me he would refund my money only after 5 minutes of arguing. Alex said I would get my money by next week because he was waiting for other people to pay (doesn't that in itself sound suspicious? I already paid them $1264.72 one week prior and they did not have it). He needed to funnel money from elsewhere to pay me back. 2 days later, I got a refund minus $150. I am a victim of this thief and I have learned my lesson.
Alex, I am sure you will read this as you have responded to a previous poster. Have you noticed that every review on your company not only on this site, but others as well as major media companies such as CBC have basically revealed your company as a scam? I wonder if you know that you are doing something wrong and intentionally continue to do so because you don't mind stealing to make a living or maybe you have actually think your company is a quality service?
Shipment Details
Origin State:
Alberta
Pickup:
Never
Destination State:
Quebec
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R0052367
Quote or Order Cost:
$1265
Car Condition
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