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Poster:

Rodney

Date:

7/30/2009 9:25:00 PM

Reviewed:

PDQ AUTO MOVERS INC

Subject:

Never picked up car

Review:

Ordered on 7/8/2009 for a pickup on 7/16/2009 never got picked up. I Was told papers got left on the desk. Canceled order on 7/26/09 after vehicle was NOT picked up, because owner had put the car outside. Called All America Auto transport on 7/24/2009 , Vehicle was picked up by them on 7/28/09! Ordered Friday P/U Tues AM EARLY....

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Response:

Posted by a representative of PDQ AUTO MOVERS INC on 7/30/2009 11:59:00 PM

This review by Rodney points to the fact that yes, we here at PDQ AUTO MOVERS ARE mere mortals and cannot make a truck company follow directions. The order was dispatched. The carrier insisted to us that the car was on their truck for 3 days until they realized their driver had forgotten the car.The carrier stated that the paper work for Mr Dupree was left behind and this was why he was not picked up.PDQ did everything in our power to get another transporter but Mr Dupree canceled his order before we could secure another truck. Somehow, we are to blame for this.The tuck company told us they could pick it up on there next trip out in 10 to 14 days but we tried unsuccessfully to dispatch it sooner and it would not surprise me if it is the same company who left it behind to begin with that is now moving it 12 days later.Mr. Dupree was informed that this company did offer to move it on their next trip at the time it was relized that his vehicle was left behind.
We strive to please 100% of our customers 100% of the time! That's why we are available so many hours of each and every single day... to make sure our best is our best! We did everything we could from here, but we could not see the truck, even with binoculars.

Rodney gave PDQ AUTO MOVERS INC a rating of:

Review details
Quote or Order ID:	42149-uz
Quote or Order Cost:	$675

Origin:	Maryland
Pickup:	Never
Destination:	Texas
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Overall Customer Service:

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