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Poster:

Bikash Agarwalla

Date:

9/2/2008 1:13:00 AM

Reviewed:

Specialty Mobile Systems

Subject:

SMS -> Pioneer. Good Job !!

Review:

First the good part, they picked up my car right on time and delivered it in a short amount of time (9 days for NJ-CA transport). The rate was as quoted (no hidden charges). The delivery and pickup was prompt. I was on a tight schedule (was leaving NJ within a week and needed the car picked up), they were the only transport company who had a decent review on this site and were available to do the work.

The not-so-good part, (i) the car was dirty when delivered, I had to take it for cleaning. (ii) It was not clear up until I placed order with them that they were going to "outsource" my delivery to Pioneer Auto. Given how much bad review Pioneer has on this site, I wouldn't have picked them or contacted Pioneer directly had I known this before placing order.

I had overall a good experience. YMMV.

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Bikash Agarwalla gave Specialty Mobile Systems a rating of:

Review details
Quote or Order ID:	0807150039
Quote or Order Cost:	$1295

Origin:	New Jersey
Pickup:	On Time
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	9 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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