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Poster:

Tonya Gallegos

Date:

8/3/2008 4:25:00 PM

Reviewed:

Mercury Auto Transport, LLC

Subject:

extraordinary service

Review:

From beginning to end my experience was exceptional.

Matt with Mercury Transport was professional and helpful taking the time to communicate clearly the process & cost involved with shipping my vehicle.

Willy with ACO was phenomenal. A couple of days after Willy picked up my car I started driving my second vehicle from FL to NV. My vehicle broke down in Baton Rouge, I ended up delayed for over 24 hours. When I called Willy to let him know I would not make it to the NV delivery address in time for him to deliver my car on the agreed date, he worked with me to arrange for my friend to pay the COD at an alternate delivery address and time to release the car. This was a great relief for me. Willy called me the next week to check that I made it to NV okay. Customer service like this is priceless.

I would highly recommend both Matt and Willy to anyone needing a similar service.

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Tonya Gallegos gave Mercury Auto Transport, LLC a rating of:

Review details
Quote or Order ID:	4592-BK
Quote or Order Cost:	$1050

Origin:	Florida
Pickup:	On Time
Destination:	Nevada
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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