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Poster:

Sue Steinmetz

Date:

7/28/2008 9:53:00 AM

Reviewed:

Direct Express Auto Transport

Subject:

Auto Transport

Review:

I needed to get a car from Indianapolis to Southern California. Because I wanted to avoid phone calls which could be time consuming and had the potential of having to deal with aggressive sales persons, I contacted a number of auto-transport companies selecting those that would provide a quote online. Unlike a large number of competitors who engaged in less than honest advertising, Direct Express Auto Transport was one a the few that actually did provide a quote online within seconds of entering very limited data. It was also the cheapest with a quote of $750.00. Most quotes were $300.00 to $400.00 more and several were nearly double the quote given by Direct Express Auto Transport for the same service--open transport.

The company representative was extremely helpful in explaining how the process worked. I was given a pick-up date of 3-7 days and a delivery date of 7-14 days. The car was picked up 2 days after completing the I needed to get a car from Indianapolis to Southern California. Because I wanted to avoid phone calls which could be time consuming and had the potential of having to deal with aggressive sales persons, I contacted a number of auto-transport companies selecting those that would provide a quote online. Unlike a large number of competitors who engaged in less than honest advertising, Direct Express Auto Transport was one a the few that actually did provide a quote online within seconds of entering very limited data. It was also the cheapest with a quote of $750.00. Most quotes were $300.00 to $400.00 more and several were nearly double the quote given by Direct Express Auto Transport for the same service--open transport.

The company representative was extremely helpful in explaining how the process worked. I was given a pick-up date of 3-7 days and a delivery date of 7-14 days. The car was picked up 2 days after completing the arrangements and delivered to the Los Angeles area 3 days later. It was amazingly efficient both in time and cost. I was kept informed of all steps by Direct Express Auto Transport and the driver.

I was completely satisfied with the entire process and would use this company again. It was a very pleasant experience.and delivered to the Los Angeles area 3 days later. It was amazingly efficient both in time and cost. I was kept informed of all steps by Direct Express Auto Transport and the driver.

I was completely satisfied with the entire process and would use this company again. It was a very pleasant experience.

Report This Review

Sue Steinmetz gave Direct Express Auto Transport a rating of:

Review details
Quote or Order ID:	42921
Quote or Order Cost:	$750

Origin:	Indiana
Pickup:	Early
Time from first available date the vehicle was picked up:	2 day(s)
Destination:	California
Delivery:	Early
Total Time from pickup to delivery of vehicle:	3 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	do not remember name
Secondary Contact:	Mick - driver-very helpful

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