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Poster:

Jack O. Ludwick

Date:

12/14/2007 2:16:00 PM

Reviewed:

Cross Country Auto Transport

Subject:

deposit

Review:

Will not return deposit. I never signed a consent form to transport but they charged my credit card anyway .. They have stolen $200 from me and won't give me credit. They have had more than enough time to help me.

Report This Review

Response:

Posted by a representative of Cross Country Auto Transport on 12/21/2007 8:55:00 AM

This is a false claim as we have already refunded MR. Ludwick his deposit as soon as the letter of cancellation was received. Once services were accepted we automatically charge the credit card to hold the spot on the driver we assigned to our customer. In this particular case the agreement wasn't agreed to and therefore we cancelled the driver off and also refunded our customer the beginning of this week the full deposit. The statement of no refund is FALSE.

Jack O. Ludwick gave Cross Country Auto Transport a rating of:

Review details
Quote or Order ID:	Never given one
Quote or Order Cost:	$200

Origin:	Florida
Pickup:	Never
Destination:	Texas
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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