Mercury Auto Transport, LLC  | |
| Location: | 2240 SW 70th Avenue
Davie, FL 33314 |
| Phone Number: | 800-553-1828 |
| Website: | http://www.mercuryautotransport.com |
| Email: | info@mercuryautotransport.com |
| Time On Site: | 4 Year(s), 6 Month(s). Since 11/18/2007 12:37:00 PM | | FMCSA Licensing: | MC-647319 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Thank you for your interest in shipping your vehicle with Mercury Auto Transport. Our competitive prices are determined by the size of your vehicle and where it will be delivered. We're large enough to handle all of your vehicle transportation needs, yet small enough to care. We appreciate the opportunity to serve you.
At Mercury Auto Transport, our commitment is to serve the customer every step of the way by using only the most reliable and reputable auto carriers in the industry. While shipping a vehicle is not complicated to understand, there are many 'trade secrets' that will leave you frustrated if not fully explained. We empower you every step of the way with the information you most need to know to make the best decisions about shipping your vehicle. |
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Have your own experience with Mercury Auto Transport, LLC to share? Click Here to add a review. Overall Rating (Last Two Years*): 
503 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Mercury Auto Transport, LLC reports that they have an average of 10350 customers per year. Currently, this site has 300 reviews posted by individual customers for the past 365 days. So approximately 2.90% of Mercury Auto Transport, LLC customers have posted a review.
This means that 97.10% percent of their customer’s opinions are not represented on this site. |
| Great Service | | This was my second time transporting a car across country and I already experienced the nightmare scenario with another company. This one was completely opposite. Communication was great throughout from the dispatcher to the driver. I dealt with J... [ More ] |
|  | | Aaron | | 5/10/2012 8:08:00 PM |
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| REVIEW | | COMPANY VERY GOOD VERY HELPFUL
Jim Gozde IS THE SALES MAN WHO HELPED ME VERY GOOD
TIMELY MANER
VERY HAPPY WITH THE SERVICE [ View ] |
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| Excellent Service | | Jim took me through how everything worked and what to expect. After I said yes, it took what seemed to be no time for the car to be picked up and dropped off. I think the whole in transit time was only about 36 hours! I will definitely use them ag... [ More ] |
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| Congratulation | | I Have been surprise with the good service that they offer to the client. I could notice the environment has been honest. The car pick up was during the time accorded , there were no problems, they keep the communication between the company and me. I... [ More ] |
| | | Percy | | 5/10/2012 6:29:00 PM |
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| car shipping Florida to California | | Guy was very knowledgeable and professional and has explained all the process of pick- up and delivery. The initial quote was lower but due to the increase of the gaz cost, Guy called ahead to let me know that the price of shipping had to go up a bit... [ More ] |
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| Thank you Mercury | | I originally was dealing with a company prior to speaking with Mike. They pretty much blew me off, which then lead me to contact Mercury from a quote I previously received. Mike gave me EXCELLENT customer service. Even gave me advice on what to do wi... [ More ] |
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| Review | | I would recommend this transport company.
Good service and prompt response.
Felt good and they searched for a good carrier. Received my new car safe and in good condition. Got my car in 3 days since the pick up date. [ View ] |
| | | Jyotsna | | 5/7/2012 3:12:00 PM |
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| Auto Transport | | First time shipper with lots of questions and concerns. Rich at Mercury Auto Transport answered all questions. He got right back to me with any concerns during transport. Would do business with Mercury Auto again. [ View ] | | Cliff, it was my pleasure helping you ship your vehicle. Here at Mercury we always strive to provide you with our legendary five star service. Rich 954-239-1780 ext 20 rich@mercuryautotransport.com [ view ] |
| | | c. schadler | | 5/5/2012 10:47:00 AM |
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| CHARLIE BAILED ME OUT | | I CONTRACTED WITH C D AUTO TRANS. IN JAN 2012 FOR A ROUND TRIP TRANSPORT OF MY SUV FROM MASS. TO FLA ANDBACK IN THE SPRING. THE FIRST LEG WAS PERFORMED WITH-
OUT A PROBLEM. SO I HAD NO REASON TO EXPECT THER WOULD BEA PROBLEM ON THE RETURN,BOY WAS I ... [ More ] | | Hi Paul,
Thank-you so much for the review. I am so happy we were able to help you out. If you need anything dont hesitate to contact us at anytime.
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
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| Amazed :) | | I didnt expect shipping my car to be so hassle free and CHEAP. I was quoted up to $1500 from other shipping companys so when charlie qouted us $950, I didnt wanna believe it but super happy I did and got my car on time! I only had to pay $100 up fron... [ More ] | | Hi Dorce,
Thank-you so much for the review. I am glad we were able to help! It was a pleasure to serve you . For our Readers Please dont hesitate to call me for a hassle free quote for your transport.
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
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| Coordination | | Chase was excellent and very efficient in coordinating two vehicles for transport in a narrow window of opportunity. I will definitely use Mercury Auto Transport if the need arises and would recommend your company to any friends. I would also recomm... [ More ] |
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| Shipment | | I was very happy with the shipping and customer service. My questions were promptly answered, and the car was received in great shape. The shippers were courteous and quick.
Thank you,
V M [ View ] |
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| Honest man | | Very pleased with Romans knowledge of the business and how he informed me of the process of shipping my Jeep Wrangler. He genuinely cares about his job and taking care of his clients. Its tough waiting on the arrival of your vehicle but its good to k... [ More ] |
| | | Joel Clingman | | 5/2/2012 6:43:00 PM |
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| Very pleased with the service | | I was very pleased with the service. My total cost was half of what my primary moving company quoted me. Roman was able to work with me on the price while accommodating my flexible yet highly specific schedule. He took the time to explain to me ex... [ More ] |
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| The actual driver | | The customer service was fantastic!!! Charlie and the crew were great! I highly recommend Mercury. What I do not recommend is the truck driver they used Star Auto Express was terrible! The driver when he arrived in california as I watched him broke m... [ More ] | | Hi John,
Thank-you for takng the time to write us a review. we really appreciate it. I am sorry the carrier didnt perform as expected . I am very glad we were able to get you a positive resolution ,and have everything worked out for you.Again thank-you
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
|  | | John EnRico | | 5/2/2012 11:55:00 AM |
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| Porsche 911 convertible shipped | | This was my first time using an auto carrier and, I admit, I was nervous after hearing and reading about some of the horror stories others have experienced. I was relieved when my 2004 Porsche 911 convertible arrived safe and sound with no damage and... [ More ] |
| | | Joey | | 5/2/2012 11:19:00 AM |
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| Good Experience | | Decent communication with broker, company and driver. Driver a little wary of back roads but I don't blame him. Arrived at destination early, but better early than late. [ View ] |
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| Prompt Service | | The service was excellent, and the car was delivered on time. Though it was an open carrier, the car was damage free at the delivery!! [ View ] |
| | | Divakar | | 5/1/2012 12:05:00 AM |
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| great service | | The car was picked up at the agreed upon time. The operator kept me informed via email and phone of his
progress and estimated delivery time. The car was delivered in the same condition as when picked up. It was delivered about 40 hours after itw... [ More ] |
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| Auto Transport | | I transported my path finder from San Jose, CA to Conyers, GA. the service was very good Jim calling me each every step before and after delivery. His service is very good, i would recommend others and use it again. There is no problem with the move,... [ More ] |
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| Mustang shipment | | I have used other companies in the past but Mercury Auto is by far the BEST. My cars are picked up on time and delivered when promised. GREAT COMPANY!! [ View ] |
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| Great Customer Service | | When I called for transport Chase DuRoussean had my car picked up in less than 24 hours and it was delivered in good order the next day. All as promised with a very fair cost and a great driver.
I am very pleased and will call him again since I more... [ More ] |
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| Review of services. | | Talking to Charlie At Mercury about getting my mom's car from Florida to California was like talking to my own son! That's how content I felt letting him handle the entire dispatch. And, I even got to meet him in person and it turned out he was my so... [ More ] | | Hey Billy, Thank-you so much for the great review. I am glad we were able to make this simple for you . I look foward to shipping the car again next year,and any one you send our way. Again thank-you so much
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
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| 1975 Ford F-100 | | Jim was great in the whole process. I had never shipped a vehicle and he was a great help. The service was outstanding and the price was several hundred below other brokers. I called on a Saturday and the truck was picked up on Monday, delivered 1,... [ More ] |
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| Customer Service - Mercury Auto Transport | | Fantastic experience. Jim had to coordinate with 3 different people because I was out of town on a consulting assignment . He worked very hard to get my car delivered ASAP. Jim would also reach out to me with options to get my car picked up and deliv... [ More ] |
| | | Margaret Griffith | | 4/26/2012 9:11:00 AM |
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| Nice | | Good pickup of my car on time without any damage to my car. on time safe transportion. proper communication by vendors. [ View ] |
| | | murali | | 4/25/2012 9:24:00 PM |
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| dealing with charlie | | i would diffently highly recommend charlie to handle your car shipping, he will go above and beyond what needs to be done to ensure you are a happy and satisfied coustomer, he got me the rate i needed and made sure everything went smoothly, he was al... [ More ] | | Hi Ed ,
Thank-you for your review and for working with me . It was my pleasure .
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
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| Great Service | | I was satisfied with my service from Jim with Mercury. He was very helpful and involved and making sure the process was understood and to best of my satisfaction. [ View ] |
| | | Angelica | | 4/24/2012 4:18:00 PM |
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| **WILL NEVER USE AGAIN..... READ IF YOU WANT THE TRUTH** | | The first thing that I want to say is that I would NEVER EVER recommend anyone using Mercury Transport. How it is that they received 5 out of 5 stars is beyond me because I wouldn't even give them one star. Actually, I might give them just one but th... [ More ] | | Hello Ryan,
I am so sorry you are displeased with the transport of your vehicle. We were the broker who facilitated your transport . We charged you a 100.00 dollar broker fee. The rest of the funds went directly to the carrier you approved. It is ok to ship some hosehold goods but not the whole house. When we spoke you said it wouldnt be over window level , and wouldnt be over done. Typically 50-100 lbs is perfectly fine. Anything after that is at the drivers discrection. When the driver arrived he could barely get into the car and called us immediately and was very upset that the car was not what we told him. Most drivers would just decline the load rather than accept the liability, that was not the case the carrier offered you a rate and you and him made the agreement for the transport. The carrier as you stated picked up late,and delivered on time. If you shipped the items in your vehicle totaling well over the 450lbs mark, Ups or fedex it would have been very expensive. Check it out for yourself. there is never any obligation for you to accept any offers we bring to you. You make the final decision. We cant force you or a driver to do anything you dont feel is fair . We only charge a small fee for our services. As for carriers.. no carrier will schedule months in advance . On all our orders we explain drivers usually schedule in a window of 7-10 days before your pick-up date due to the constant fluctuation in fuel prices , and that drivers dont want to promise dates they cant keep. Again we are all sorry you were displeased with our work . unfortunately you cant always please everyone, but we sure do try. I think the expectations may been a little to high from this customer.
Sincerely ,
Management [ view ] |
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| Never picked up | | I signed up with Mercury Auto Transport on March 30, 2012 to get transport for my Sienna van from VA to Washington for $1250. Mac said it should be no more than 4 days to get a driver. After 2 weeks of no calls, I called Mac to see why. He said h... [ More ] | | Hello Peggy,
I am so sorry for the inconvenience. This is not typically the case with our company. None the less we all make mistakes from time to time. We didnt have a driver available on the dates you were looking for ,and Werent able to hit the nail on the head. As far as the poor comunication I am truly sorry ,and will make sure it is a isolated incident. We pride ourselves on good communication ,and customer service. We do not tolerate employees not following procedure. Thank you for giving us the chance to serve you,and Thank-you for your consideration .
Management [ view ] |
| | | Peggy | | 4/23/2012 10:39:00 AM |
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| Excellent service | | Wow, I called Tony on a Sunday afternoon, bothered him while he was busy w family at a shower, and he took the time, posted it and even texted me thru it all !! Very honest with everything (I had sooo many questions, never did this before) and he was... [ More ] |
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| Positive experience | | I had a difficult delivery destination in that it was rural and in the middle of nowhere. Chase managed to organize a second carrier to go the distance. He won my trust by being patient and helping me understand the entire process. I liked that th... [ More ] |
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| outstanding! | | I needed a transport to move my vehical but I have never done this before.It would have been a long drive if I had to do it myself so I contacted mercury and spoke to roman,he reassured me on how the process works and and that I was in good hands. ... [ More ] |
| | | james | | 4/20/2012 4:13:00 PM |
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| Great Job | | Jim was a great person to work with and helped me with a great price.
Most places quoted me from 7'ish to over 1,000 dollars. Jim helped me to secure a great price in a short amount of time. [ View ] |
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| Transport Experience | | Working with Jim Godze and Murcery Transport was my first experience transporting. Jim was very good to work with, explained the process and was quite patient. We had some problem getting access to the vehicles on the distant end but he worked with... [ More ] |
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| Opinion of entire process | | Was an excellent experience. Was called within 24 hours of order, vehicle was picked up before the day was over and delivered on the second day after pickup. [ View ] | | Hi Lyle,
Thank-you for giving me a shot after getting the run around with other firms. I am glad i was able to make it happen for you if you need anything at anytime please dont hesitate to contact me at anytime.It was a pleasure
Sincerely,
Charlie Steeves
Director of Transportation Logistics
National and International Dispatch Departments
(954) 239-1780 | Ext. 13
(954) 239 1781 | Fax
(800) 553-1828 | Toll Free
www.mercuryautotransport.com
[ view ] |
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| | | Anwer Haq | | 4/17/2012 3:26:00 PM |
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| SERVICE | | I JUST WANT TO SAY TO RANDY BROWN THANKS VERY MUCH,VERY PROFECIONAL SERVICE AND ONTIME. WILL TELL MY FRIENDS AND I RECOMEND TO EVERYBODY. [ View ] |
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| Thanks for the great service | | Mercury was very responsive to my phone calls. Pinnacle Transport was the actual carrier and Frank was the driver and he was phenomenal. Very friendly, my vehicle arrived without damage. [ View ] |
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| shipping vehicle | | 1st time shipping a vehicle on our own; Mercury Auto Transport helped us tremendously. Honest with no hidden fees. Vehicle arrived nicely and carriers kept us informed along the way. Very professional and Jim Godze was very informative on all matters... [ More ] |
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| I chose the right company to ship my vehicle | | Jim was very honest and very prompt in responding to enquiries. He is easy to talk to. The price was also very reasonable and my vehicle was delivered on estimated time. I will definitely recommend this company to my friends who are considering movi... [ More ] |
| | | Maria | | 4/11/2012 8:40:00 PM |
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| Jim Gozde | | Process went smoothly. Jim was quite helpful and got me a rate I was happy with. I just called him today to schedule an additional move. [ View ] |
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| AWESOME SERVICE | | Jim worked very hard throuughout the day and evening to find a driver to ship my car after I was burned by another Company. Jim ddin't require me to even give him a deposit until the driver was at my home and my car was on the truck! My car was picke... [ More ] |
| | | Stacey Pringle | | 4/9/2012 4:45:00 PM |
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| Selwyn Saved Me!!! | | I was working with another company and no one returned my messages. I became very scared because my flight was in a few days. Loosing all confidence in the company, I returned the call from Mercury Auto Transport and was assured. Selwyn kept "AL... [ More ] |
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| Mercury......wow!!!! | | Wow!!!! Cory was great. My Mercedes SUV was shipped for the exact price Cory estimated. The driver was awesome. Cory was helpful and knowledgeable about every aspect of the process. Mercury is great, I have recommended them to everyone I know. [ View ] |
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| Recommend to Everyone | | Currently, I am stationed in Afghanistan. Selwyn let me know my Highlander could be taken care of without trouble. He mad himself available after hours which made me comfortable. Three days after placing the order, a carrier was in Alaska ready to pi... [ More ] |
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| My Camry | | I shipped my Toyota Camry from FL to NY and I used Chase at mercury auto transport to set everything up. He was very professional and honest told me exactly how everything worked. The driver Chase sent kept in contact with me in a very polite manner.... [ More ] |
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| Cory | | My overall experience was incredible! After getting the runaround from several other brokers for more than 3 weeks I received a phone call from Cory with Mercury. He listened to my story (which was very long). He explained the industry to me and took... [ More ] |
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| First Timer | | I have never transported my car, let alone across the country..I interviewed alot of companies and finally went with Mercury after talking to Rich.. Intuitively felt right.. He actually had alot of patience with me since I had to change the date more... [ More ] | | Hello Dagny, thank you for those kind words! Rich 954-239-1780 ext 20 Rich@mercuryautotransport.com [ view ] |
| | | Dagny-Anne | | 4/4/2012 2:04:00 PM |
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| Moving my BMW from CA to WI | | Things came up during the pick-up and delivery processes, but Roman did a great job with communicating with me and keeping me posted on what was going on, even making the process simple by negotiating with the carrier so no unexpected or unnecessary ... [ More ] |
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