| Excellent Job | | I am very satisfied with the service. My car was picked up the third day after it became available and delivered the second day after we arrived in Ithaca, New york. Everything is very good and the person we worked with is very professional and relia... [ More ] |
|  | | wei zhang | | 8/8/2008 12:14:00 AM |
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| Kansas to DC transport | | Very professional operation all around. I was a little confused initially with all the different quotes but I am really glad I chose Direct Express Auto. I would highly recommend this company. [ View ] |
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| Infinity Delivery | | The entire process was professional, prompt , and quite easy. The stransport company picked up the car with 2 days, and delivered it to my home within 4 days [ View ] |
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| Great Job | | Direct Express Auto Transport is a wonderful company to work with. I made many calls and they answered all my questions and concerns. My son is in the Air Force, stationed in Washington, and we live in California so getting his car there was a big co... [ More ] |
| | | Mark Baker | | 8/6/2008 8:04:00 PM |
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| WARNING: DO NOT USE DIRECT EXPRESS AUTOTRANSPORT OR IT MIGHT COST YOU $8000 LIKE IT DID TO ME | | I am writing this review to hopefully protect everyone from Direct Express Autotransport. I had my Truck transported from Philadelphia, Pennsylvania to Scottsdale, Arizona at the end of the month of June 2008. When I received my truck later that week... [ More ] | | Mark Minicozzi fabricated his review. Within weeks of the mishap, Mark Minicozzi received from the insurance company nearly $6000, which was the estimate of damage. That makes his post a lie. He refuses to remove it even though he was reimbursed ever... [ More ] |
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| Review: Direct Auto Transport | | Satisfied with the process from start to delivery. Chose this company after finding a link to a news story done with a California TV station. The price was right, excellent customer service. Transporter was actually a day early, but I was not ready t... [ More ] |
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| Super Fast Delivery! | | Vehicle was assigned to a carrier on the first date I indicated it was available for shipment. Carrier was at my door the next morning and had the vehicle delivered from IL to TX within 24 hours. Service was prompt and courteous. Would surely use aga... [ More ] |
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| Highly Recommend | | We had a great experience with Direct Auto Express. Brian, our driver, was extremely polite and friendly. He picked our car up picked up sooner than expected and delivered right to our new home in a timely manner. We had a fantastic experience and... [ More ] |
| | | Charles Moore | | 8/5/2008 9:02:00 PM |
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| Great Company with Great Service | | My car broke down in Woodburn, OR (engine blew up) and I was faced with a $6000.00 USD repair bill. However if I could get the car to Canada (where I live) I could get it done for less then half the cost. I then began searching for ways to get the ca... [ More ] |
| | | Robert Foster | | 8/5/2008 6:30:00 PM |
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| Way better than I expected! | | I was very impressed by the service I got with Direct Express and the truck driver they assigned to my car. They were always just a phone call away to answer all my questions. The instructions they gave me were very clear and simple. The price was th... [ More ] |
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| Reliable service at fair price | | Direct Auto Transport was reliable and offered the best price around. I would definitely use them again and recommend them to anyone else looking to ship a vehicle across the country. My car was picked up and arrived right on time. The cost was wh... [ More ] |
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| ON TIME, PERFECT COMMUNICATION | | I am very happy how things turn out.
I had other quotes at $1,000.00 to transport my Nissan Quest from Chicago to Lewisville, Tx.
I happy I pick direct express auto transport.
They are a broker, but the person transporting my car was excellent.
... [ More ] |
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| Feedback | | DJ (driver) was professional, courteous, very easy to deal with. He was here when he said he would be and delivered truck when promised. I've already passed on your name to someone looking to ship a car! Will definitely use in the future [ View ] |
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| I70 should have been easy | | NOT AGAIN!
The woman who took my order was very friendly and reassuring that all would be well.
I was afraid that the car would arrive in California before I did with the rental truck, so I drove it to Kansas City to leave with my sister. The p... [ More ] | | Susan Gough of Lawrence, Kansas and Berkeley, California should have looked at our staff photo on our web site. We are proud to say that we are the melting pot of America and we work beautifully together. When a customer such as Susan Gough demands t... [ More ] |
|  | | Susan | | 8/3/2008 11:09:00 PM |
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| Indirect Express Auto Transport | | Based on my experience this company is either amazingly incompetent or deceptive.
I called Direct Express Auto Transport in late June to arrange shipment of my SUV from CA to MA. Amanda at Direct Express was very nice and went through the proce... [ More ] | | Every once in a while we get personalities like Erika Morris of Gloucester, Massachusetts. Ms. Morris booked her order to ship from Pacifica, Ca a few days before the 4th of July weekend, and then cancelled her shipment a few days after the 4th of Ju... [ More ] |
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| Satisfied from Texas to Georgia | | Our grand daughters car was transported from the DFW Mextroplex area to Covington GA. I was very pleased with the excellent customer service from the time I set up the transport over the phone to the delivery. Everyone one was very nice, informative ... [ More ] |
| | | S. Hendricks | | 8/2/2008 1:47:00 PM |
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| Transport | | The service I received was excellent. From the first contact I had with dispatch through delivery, I had no complaints. The vehicle was picked up within a day of when I was quoted and arrived within the next two days. Also, the driver kept in contact... [ More ] |
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| Excellent Job - Would Highly Recommend | | I contacted Direct Express two weeks prior to my car move. They had my vehicle assigned the week it was picked up. My car was picked up a day early, which I didn''t mind because it was shipped and delivered in only 3 days. Picked up on a Thur... [ More ] |
| | | Cindy | | 8/2/2008 10:00:00 AM |
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| Great! | | Transport was super fast at an excellent price. My only issue was that no one ever called me to tell me the car was on it's way. Luckily I called when the car was 4 hrs. from my home. I had to rush to get home from out of town to be here for deli... [ More ] |
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| Poor Experience!!! | | I had a difficult time with Auto Transport Direct. First, the person taking my order didn't type the e-mail address in correctly (leaving out the "d" in .edu). Because of this mishap, I never received my confirmation e-mail giving me an... [ More ] | | Brandon Howard of Old Hickory, TN, is very fortunate we found him a driver because his vehicle origination was in the middle of nowhere - as in Show Low, Arizona. In our opinion, he is ungrateful to us for getting his vehicle out of the middle of the... [ More ] |
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| Liars | | This company is a broker and a poor one at at that. They told me 1-7 days. After 14 days they were not any closer than on Day 1, so I fired them and chose a different company. They kept saying my vehicle was in a rural area, but you could spit on I-... [ More ] | | Our outstanding record speaks for itself. Edward Jones entered his order as Darrell Jones of Yuma Proving Grounds, Arizona, which is absolutely in a remote location, you can look it up. How many drivers are making the big run from Kodak, TN to Yuma P... [ More ] |
| | | Edward Jones | | 7/30/2008 11:56:00 PM |
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| Exceeded My Expectations | | I had my uncle's pickup delivered from Iowa to Atlanta. This vehicle means a lot to me and I was concerned about having transported. However, after researching a number of companies I felt comfortable with Direct Express. The price I was quoted w... [ More ] |
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| Transporting M3 BMW | | A wonderful crew of people at the transport company. They had mechanical problems with their truck and were very professional and communication was excellent. The vehicle was delivered by the very professional and experienced staff who handled her ... [ More ] |
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| Great Experience | | The was the best company to use for the best price to transport a car from Atlanta to Los Angeles. I would use them again. Great Door to Door service. [ View ] |
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| Great experience - highly recommend | | Quote was competitive and compared to others that rated high, a bit under the average. Using the website was easy and I had an agreement quickly.
Within two days I was assigned a carrier, he had contacted my mother in law for a pickup and we were... [ More ] |
| | | Aaron | | 7/30/2008 9:44:00 AM |
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| Great Service | | This was a very positive experience. For pickup, the driver was very accomodating with my difficult schedule. He waited for 2 hours for me to get off work to meet with him to pickup the vehicle. During the transport, he kept in constant communicat... [ More ] |
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| Truly Amazing Experience | | Outstanding Service! First call was at 11:00am and car was on truck by 4:00pm and Driver called to update twice daily of his location. Contact Rep. Mercedes was truly a blessing and was helpful in finding a truck in a prompt manner. With all the ... [ More ] |
| | | David Hamilton | | 7/28/2008 1:24:00 PM |
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| Auto Transport | | I needed to get a car from Indianapolis to Southern California. Because I wanted to avoid phone calls which could be time consuming and had the potential of having to deal with aggressive sales persons, I contacted a number of auto-transport compani... [ More ] |
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| car transport | | All services were excellent, Thank you Direct Express Auto Transport.
Also, Thank you Jordan transport.
Also, The truck drivers were excellent.
RC from Illinios [ View ] |
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| Review | | My experience with transporting my vehicle with Direct Express was excellent. From the first call I made, every aspect of the move was professional and informative. Details were emailed to me to keep me informed. From research done on the internet... [ More ] |
| | | Nancy | | 7/27/2008 3:34:00 PM |
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| Weekend arrangments for transport | | When my Jaguar died in rural Minnesota, on a weekend, while I was on vacation and it became apparent I would need to transport it back home to be fixed, I used the Internet to locate a number of possible transport companies. I requested quotes from ... [ More ] |
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| Helpful, honest and quick | | Once I booked the move online, Direct Express assigned a truck company to pickup my car within an hour. Unfortunately the assigned truck had mechanical issues and the driver wasn't sure when he could actually pickup the truck. Then I contacted th... [ More ] |
| | | Niranjan | | 7/26/2008 8:50:00 PM |
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| Car Shipping | | The driver was very accomodating, and helpful. He picked up our car on first available requested date, and he delivered our car in only 4 days! He contacted us when he got into town on pick up and drop off, so as to give us warning time.
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| | | Ruth Vallender | | 7/26/2008 12:17:00 PM |
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| Excellent service | | To my surprise the car was picked up on the first available day and delivered sooner than expected. There was a mis-communication on my part at the receiving end and this company went above and beyond expectations to help me out...thanks for everythi... [ More ] |
| | | Jeff Hopkins | | 7/26/2008 8:11:00 AM |
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| My BAD EXPERIENCE with those guys | | I was looking to ship a land rover discovery from Seattle, WA to Quitman, TX (east of Dallas) and I chose this company based on good reviews on this site and the low quote they originally gave me.
Well my car never got picked up in the 7 day windo... [ More ] | | Our outstanding record speaks for itself. Customer Bertrand Sekour is or was a program manager at Microsoft Corporation. So we chose MSN Maps to discover that Quitman, TX is a full 86 miles from Dallas, or 172 miles round trip from Dallas to Quitman.... [ More ] |
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| Great service | | We contracted with Direct Express Auto Transport just after finalizing the purchase of our car on a Thursday morning. We were skeptical of the carrier never having moved a vehicle this way before and it was an expensive german car. We also were ske... [ More ] |
| | | Mike K | | 7/25/2008 6:01:00 PM |
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| Direct Express PA to CA delivery | | pickup as expected. professional driver. Delivered from Pa to Ca in 5 days (exceptional) Price was very competitive since I solicited 4 other bids. Handled entirely on the internet. I cannot think of a negative aspect concerning this process. Ext... [ More ] |
| | | Michael Castaldi | | 7/25/2008 5:16:00 PM |
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| my first experience shipping a car | | Hai Direct Auto Transport, I would like to say thank you for the great business for shipping my car from Santa Clara (California) to Ann Arbor (michigan). At first, I was a little afraid to ship my car since I have a lowered car with aero kits. The t... [ More ] |
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| Direct Express Auto Transport | | In July 2008 I used Direct Express Auto Transport to move two cars from Minnesota to California. I used open transport, so, of course, the car surfaces were dirty as should be expected. I was not at the pick up site but I was told that the driver w... [ More ] |
| | | Roger Anderson | | 7/25/2008 2:55:00 PM |
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| Triumph Spitfire Transport | | My initial contact was via internet. I also called them 3 times and was answered immediately with all requested information prior to and during the transaction. Driver contacted me the evening prior to delivery and arrived within 30 minutes of the ... [ More ] |
| | | Randy | | 7/25/2008 2:19:00 PM |
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| A FINE SERVICE | | I was a bit worried having purchased the vehicale thru EBAY and needing to arrange my own transport. I reviewed Direct Express Auto Transport's site and a few other services on chose them. Customer service on the initial call was excellent and ... [ More ] |
| | | Allen | | 7/25/2008 2:11:00 PM |
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| Review | | I really like the fact that there really doesn't need to be any interaction between a service rep and the customer. It's very convenient that all you have to do is go online and fill out your information, get an immediate quote, and book you... [ More ] |
| | | Wesley Wong | | 7/25/2008 1:10:00 PM |
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| Auto Transport | | Company made this a painless process. The price quoted was one of the lowest, and did not have any additional hidden costs. The car was transported on one truck, and was in the same condition as when it left. The company arranged the initial pickup f... [ More ] |
| | | Clay | | 7/25/2008 12:37:00 PM |
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| DirectExpress is Best! | | I have had 5 cars transported thru direct express in the past 18 months. Always open transport. I've never had any damage,pickup of vehicle was always on the day I was told. Their drivers are always friendly and professional. Lastly-I'm a wor... [ More ] |
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| Customer Service is not Dead | | This was an experience that restores a little faith for me towards business in America. Thank goodness the individual business owners of America have not adopted the same attitudes towards their customers that the major corporations have.
I ... [ More ] |
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| Good Experience | | I have moved thru this company for the second time now and am happy with the experience.
I put an order at midnight and next morning the guy was ready to pick up my car. Thats amazing.
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| | | Vinay Mangeshkar | | 7/23/2008 5:06:00 PM |
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| Simple and a good value | | I originally went with Direct Express because of the listing with the Better Business Bureau and good reviews on other consumer websites. I was very satisfied with the service. It was easy to book and a truck was ready very soon, within a day or two ... [ More ] |
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| Car transport Ohio to Arizona | | I was very nervous about shipping my car from Ohio to Arizona. I read several reviews online and decided to go with Direct Express. I am so glad I did. Everyone was very nice every time I had to call. Our move dates changed and the pick up address ch... [ More ] |
| | | Kelly Dubasik | | 7/22/2008 12:23:00 AM |
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| Great experience moving from California to Ohio | | I had originally placed an order with Cascade Auto Transport for my Lexus to be shipped from California to Ohio, and I was assured from the person who I placed the order with that my delivery route was very popular and that within a few days I would ... [ More ] |
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| GREAT EXPERIENCE | | Shipping your car is not an easy decision, but they made it as easy as can be. They were professional when taking my order, answered all questions, but kept it short and to the point, they didn't try to over sell you and now I see why, their ser... [ More ] |
| | | Shawnda | | 7/21/2008 12:54:00 AM |
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