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Terms of Use

Important - Read Carefully

This Website is operated by Valley Solutions, Inc., an Ohio Corporation based in the United States of America (“Valley Solutions”). By using or visiting this Website (collectively, including all content available through the domain name, the "Site", or "Website"), you signify your assent to both these Terms of Use (the "Terms of Use") and the privacy policy (“Privacy Policy”), which is published at, and which is incorporated herein by reference. The Terms of Use is a binding agreement between Valley Solutions and you.

Valley Solutions reserves the right, in its sole discretion, to update or revise these Terms of Use. You should periodically review the most up-to-date version. Your continued use of the Website constitutes your consent to such changes. Additionally, by submitting a query or request to our online forms and search fields, you reiterate your agreement to abide by the Terms of Use. You also understand and agree that if you use the Website after the date on which the Terms of Use has been changed, Valley Solutions will treat your use as acceptance of the updated Terms of Use. Nothing in this agreement shall be deemed to confer any third-party rights or benefits. The Site may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability.


The goal of is to provide a comprehensive and useful bulletin board site of reviews and ratings on auto transport companies provided exclusively by customers of car shipping companies. We do not recommend specific auto transport companies. We do not own or operate an auto transport company. We do business with nearly 100 different auto transport companies. The list of such companies is provided on the Website.


Using the Website

The reviews posted on the Website are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions. Visitors should conduct their own due diligence of the auto transport company and should not solely base their choice of an auto transport company on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. is NOT an anonymous site. You must use your real name, email address and order number. False information or using a PROXY server to hide your identity will result in your review being removed.

Reviews may only be posted by customers. All information is visible to the company that has been reviewed so they may verify your order and contact you if they so need. You should submit your review after you are done dealing with the company. "Play-by-play" reviews will be removed. You may only submit one review per company. If you submit more than one review, the last review posted will remain on the site, all other reviews will be removed. Auto transport companies may NOT submit reviews under any circumstances, even by request of a customer. You, as the poster of the review, are responsible for the content of your review. Reviews should describe at least one complete thought about your experience with the company. The length of your review should be at least 200 characters of relevant text.

Some companies offer incentives, drawings, discounts or even direct payments to their customers if they post a review. We do not like this practice, but we allow it. While we prefer companies not to offer incentives, we do not have a realistic or reliable option to prevent it or monitor for it. However, both Transport Reviews and the law REQUIRE that incentives be disclosed in the review. As part of the survey, rating and review process, reviewers are required to indicate whether they were offered an incentive to post a review or not. When a reviewer indicates that they were offered or expect an incentive, we show that to the public with a green "Compensated Review" icon.

Your review may be removed for a variety of reasons, including, but not limited to, failure to meet content requirements, duplicate posts, posts by a non-customer, upon your request or a breach of these Terms of Use.

In order to access some features and sections of the Site such as Transport Reviews Reviewer Login, Auto Transporter Company Login and Quotes Transport Review Login, you will have to create an account. When creating an account, you agree to provide accurate and complete information. You are solely responsible for the activity that occurs on your account. You agree to keep your password (and in the case of the Review Login, the Confirmation Code) confidential. You may not share your password (and/or Confirmation Code) or permit anyone else to use your account. You must notify Valley Solutions immediately of any breach of security or unauthorized use of your account. You agree to never use another’s account without permission from Valley Solutions. Your right to use the Site is not transferable. Any password (and/or Confirmation Code) is not transferable. Valley Solutions is not liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge. The Website is limited to individuals who are 18 and older. You may not use this Website if you are under 18 years of age. In order to access some features of the Website, you may have to provide certain information, including personally identifying information. You agree to provide accurate and complete information.

Intellectual Property

The text, data, content, organization, images, trademarks, trade dress, logos, graphics, design, software (including the underlying source and object codes), digital conversion and any other concepts and materials, included in or related to the Website are our property or the property of our content suppliers or clients and are protected under applicable copyright, trademark and other proprietary rights (including but not limited to intellectual property). The collection, arrangement and assembly of all content on the Website is subject to copyright as a “collective work” under the United States Copyright laws and we own a copyright in the selection, coordination, arrangement and enhancement of such content. The copying, redistribution, use or publication by you of any such matters or any part of the Website, except as allowed under these Terms of Use, is strictly prohibited and may violate copyright, trademark, and other laws. Except as specifically permitted on the Website, you may not modify, remove, delete, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any content. You do not acquire ownership rights to any content, document or other materials viewed through the Website. The posting of information or materials on the Website does not constitute a waiver of any right in such information and materials. Except as set forth in these Terms of Use, we do not claim any rights in user-submitted data.

Third Party Sites

This Site may link you to other sites on the internet (“Linked Sites”), for purposes, including, but not limited to, showcasing articles, blog postings and press releases that may be of interest to you. The Linked Sites are not under Valley Solutions’ control, and Valley Solutions is not responsible for the contents of any Linked Sites, including without limitation the accuracy, copyright compliance, legality, or decency of the Linked Sites or any links contained therein. Valley Solutions may not be able to screen the websites included on the Website and these Linked Sites are maintained by persons over whom Valley Solutions exercises no control. These links are provided for your convenience, and do not imply endorsement of the Linked Sites by Valley Solutions or any association with its operators. All rules, policies (including privacy policies) and operating procedures will apply to you while on such sites. We are not responsible for information provided to you by any merchants on the Linked Sites. We and the merchants are independent contractors and neither party has the authority to make any representations or commitments on behalf of the other. Accordingly, we encourage you to be aware when you leave the Website and to read the terms and conditions and privacy policy of each other website that you visit.

How you may use our materials

The content of this Site is protected by copyright under both United States and foreign laws. You may download and view a single copy of the materials found on the Website for your personal, noncommercial use only, provided that any copy that you make of the material must bear any copyright, trademark or other proprietary notice located on the Website which pertain to the material being copied. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material or the products, services, processes or technology described therein. All such rights are retained by Valley Solutions or any third party owner of such rights. You may not create framed links or deep links to the Website without express written permission from Valley Solutions. Content on the Website is being provided to you AS-IS, WHERE-IS, WITH ALL FAULTS, for your information only.
How you may use our marks

Valley Solutions, TransportReviews, our logos, and all related design marks and slogans are the trademarks or service marks of Valley Solutions. You are not authorized to use any Valley Solutions name or mark in any advertising, publicity, or any other commercial manner without the prior written consent of Valley Solutions.

No unlawful or prohibited use

You agree not to use the Website or services offered on the Website for any purpose that is unlawful or prohibited by this Agreement. You may not use the Website or services in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use of the Website or services. You may not seek to obtain any materials or information through the Website by any means not intentionally made available or provided for through the Site. You agree that you will not:

  • post or submit any incomplete, false, or inaccurate information;


  • post or submit any confidential or proprietary information of any third parties without their consent;
  • post or email messages that are inappropriate, unlawful, threatening, obscene, vulgar, pornographic, profane, indecent, defamatory, libelous, abusive, or a violation of the legal rights (including without limitation privacy and publicity) of others;


  • violate the copyright, trademark, or other intellectual property rights of any other person or entity;
  • upload or email any files containing viruses, corrupted files, or any other component that may be harmful to the operation of another’s computer;


  • improperly assume or claim the identity, characteristics, or qualifications of another person or post or email anything anonymously;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any content submitted through the Website, particularly the Contact Us Section found on the Website;


  • except as otherwise authorized, use the Website for commercial purposes, or post messages that contain advertising or are intended to solicit others to buy or sell services or to make donations;
  • harvest or otherwise collect information about others, including without limitation email addresses, without their consent;


  • post or email messages for the purpose of spamming;
  • attempt to gain access to any portion of this Website, any computer, server, account, network, software, or hardware associated with this Website, from which you are restricted;


  • violate any applicable laws or regulations;
  • harm minors in any way.


In addition to being a violation of these Terms of Use, you may expose yourself to liability by engaging in one or more of the above acts.


Anti-Spam Policy

While we encourage you to refer friends, family, colleagues, and others to view the Website, you may do so only through methods that are consistent with the terms and conditions of your own internet service provider as well as prevailing standards of acceptable internet use and behavior. Except as otherwise specifically permitted, you may not use the Website, name, trademarks, or other intellectual property of Valley Solutions in conjunction with sending of unsolicited email, or cause to be used Valley Solutions equipment, network connectivity or other resources to originate, deliver, relay, or otherwise transmit unsolicited emailed messages. You may not engage in any of these prohibited activities by using the service of any other provider, third-party agent, remailing service, or address forwarding service, in such a way that Valley Solutions network addresses or services are in any way identified as being associated with the sending of unsolicited mail. Incidents of “spamming” or similar inappropriate behavior should be reported to us.

Notification and Procedure for Making Claims of Copyright Infringement

It is Valley Solutions’ policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act). You may notify Valley Solutions if your work has been copied in a way that you believe constitutes copyright infringement. In compliance with Title 17, United States Code, Section 512(c)(2), Valley Solutions has designated a Copyright Agent to receive any such notification. The complete details of providing such notification to Valley Solutions Copyright Agent are located at

How we may use information you provide to us

Valley Solutions may collect and store information about the web pages you view and the data you enter in online forms and search fields, including, but not limited to, your name, email address, phone number, transport quote, order ID, transport cost, and information related to the business you transacted with the reviewed company. Some information collected may be personally identifiable and may be used for such purposes in the future. Valley Solutions also aggregates and analyzes the information it collects to improve its service and to prepare reports about aggregate web usage and browsing habits.

Any feedback, documents, data, answers, reviews, questions, opinions, advice, statement, recommendation, comments, suggestions, ideas, or the like (“Posts”) which you send to Valley Solutions using communications services on the Website or by email will be treated as non-confidential and nonproprietary and you agree that any such information you choose to provide may be reproduced, used, and distributed by Valley Solutions for any purpose without restriction.

You agree that Valley Solutions shall have the right to disclose any and all information related to your activities on, without notice to you, where such disclosure is compelled by a court of law, statute, regulation or by any rules of any relevant securities exchange.

Our privacy policy is located at

License to Valley Solutions

You shall solely be responsible for your own user submissions and the consequences of posting, publishing or emailing them. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorize Valley Solutions to use all your submission in the manner contemplated by the Website and these Terms of Use. In addition, you are granting Valley Solutions a perpetual, royalty-free, irrevocable, nonexclusive, transferable, fully paid, and fully sublicensable worldwide right and license to publish such content, and to store, translate, distribute, copy, display, perform, modify or otherwise use the content for any purpose whatsoever, including, but not limited to, marketing or advertising materials, and to exercise all copyright and rights of publicity over the material displayed in the Posts, in any existing or future media, now known or later developed. We may use your content in a number of different ways, including, publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it and allowing others to do the same in connection with their own websites and media platforms. You agree that this license includes a right for Valley Solutions to make such content available to other companies, organizations or individuals with whom Valley Solutions has relationships for the provision of syndicated services, and to use such content in connection with the provisions of those services. You understand that Valley Solutions, in performing the required technical steps to provide services to its users, may (a) transmit or distribute your content over various public networks and in various media; and (b) make such changes to your content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit Valley Solutions to take those actions. No compensation will be paid for Valley Solutions use of the materials or information that you submit.


All product and service marks contained herein that are not Valley Solutions marks are the trademarks of their respective owners. References that we make to any names, marks, products or services of third parties or hypertext links to third party sites or information do not necessarily constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service.

Disclaimer of Warranties/Limitation of Liability




The Website is operated from a location in the State of Ohio, United States of America, even though it may be hosted elsewhere. We make no representation that materials found at our Website are appropriate or available for use in other locations. If you access our Website from other locations, you are responsible for compliance with local laws.

A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings concerning this agreement.


You agree to defend, indemnify, and hold harmless Valley Solutions and its employees, agents, directors, officers, and shareholders from and against all liabilities, claims, damages, and expenses (including without limitation reasonable attorney’s fees and costs) arising out of your use of our goods or services, your breach or alleged breach of these Terms of Use, and the infringement or alleged infringement of the intellectual property, proprietary or other rights of third parties.



Valley Solutions reserves the right to terminate your access to the Website or to any or all of the services at any time without notice for any reason whatsoever. Upon termination, you continue to be bound by and the following sections shall survive such termination – Using the Website, Intellectual Property, How You May Use our Materials, Anti-Spam Policy, How We May Use The Information You Provide To Us, License to Valley Solutions, Disclaimer of Warranties/Limitation of Liability, Indemnity, Termination and General.


You agree that: (1) the Valley Solutions Website shall be deemed solely based in Ohio; and (2) the Website shall be deemed a passive Website that does not give rise to personal jurisdiction over Valley Solutions, either specific or general, in jurisdictions other than Ohio. These Terms of Use shall be governed by the substantive laws of the State of Ohio without regard to its conflict of laws principles. Any claim or dispute between you and Valley Solutions that arises in whole or in part from the Website shall be decided exclusively by a court of competent jurisdiction located in Hamilton County, Ohio. These Terms of Use, together with the Privacy Policy and any other legal notices published by Valley Solutions on the Website, shall constitute the entire agreement between you and Valley Solutions concerning the Website. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Valley Solutions failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision. YOU AGREE THAT ANY CAUSE OF ACTION AGAINST VALLEY SOLUTIONS ARISING OUT OF OR RELATED TO THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.



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Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.
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