Zero complaints. The process was exactly as described by the website. Dina, with customer service, was excellent and made booking simple and fast. I was contacted for pickup within 3 days, and the car [More]
Time frame was as advertised...I gave a 4 day window (and they picked up on the 2nd day of window). I was notified a few days prior to pickup with a 4 hour window. I received a text day of with a hour [More]
Very professional service and would definitely use them in the future. We were assigned DC Transport and their driver, Daniel was courteous and reliable.
This hauling experience was very simple and no stress.
Car arrived in excellent condition and two days earlier than expected.
Price was reasonable and seriously beats having to go drive it back myself [More]
Everything about this car transport was exceptional, attention to detail, timeliness, thorough, price, driver was clear communicator. I would definitely use this service again.
He arrived 1 day late the to pick up.
When he arrived he was rude and rushing me about everything
The delivery was a nightmare. He called Like 10 times he moved from the spot he said he was. It was [More]
Direct Express Auto Transport - We are sorry customer Juan is dissatisfied with the experience. While he did receive his vehicle very fast from Texas to California, there is no excuse for rude or inconsiderate behavior. We will spea...
I am very satisfied with this service. I was assigned Island Transport Inc. and they were on-time, polite and helpful. I would definitely use this service again.
David was my transport guy. Super nice, and took time to be friendly and talk a bit. He kept in touch very well, and did an exceptional job. Really nice guy!
The driver showed up, said his truck was full and left. So here I am on a 3 day weekend with no idea when or how my vehicle I purchased is going to get here. Quick to take the deposit when the driver [More]
Direct Express Auto Transport - We are sorry customer Brian is dissatisfied and more than just a little disingenuous. True the first carrier assigned arrived on Memorial Day weekend and decided he could not fit Brian's VW Bus. Bumme...
This is the third time I have used Direct Express. Each time moving a vehicle from or to the Midwest from the West Coast. Prompt at getting the arrangements made. Carrier was timely at making pick up [More]
I've used this service twice and both times i was pleased. The drivers were always very courteous and considerate when picking up and dropping of my vehicle.
Very good system! We put our data in and 5 days later our vehicle was picked 5 days later.
Delivered seamlessly 6 days later.
Wonderful experience! Highly recommend!
I truly LOVE this company. I made an appointment and on that date they came out to get my car. The driver told me I will receive my car Within 7 days I received my vehicle within 4 days. from Seattle [More]
I need to quickly ship a car from Seattle to Houston. I used Direct Express as the broker to find a transport company. There site was easy to get an immediate quote. Once I decided to book they found [More]
I was sent an email on Friday 5/22 that my car was scheduled for pickup on Saturday 5/23 and would be delivered on Sunday 5/24. The email said that I would be receiving a confirmation phone call. I n [More]
Direct Express Auto Transport - We are sorry our customer Paul did not receive proper follow up communication from our assigned carrier. Paul did not reach out to us but rather posted this online. Hardly fair. We responded right awa...
I was extremely pleased with the service I was provided. I had my car transported from Ohio to Texas and this was my first time. I requested for my car to be picked up on Tuesday and I got my car by T [More]
Bought a car 700 miles away during the Covid-19 pandemic. Spoke with Jessica on the phone and ordered the 2-4 day notice service. Called on a Thursday morning and on Monday morning I got notified of a [More]
Direct auto Chan sport was very professional everything worked out as planned and great communication between me and the driver.
The driver had great communication between the buyer and the seller an [More]
Very pleased with this service. Got a quote and placed order on Tuesday evening and vehicle arrived on Friday from a few states away. They also were the most affordable bid I received. 5 stars and wil [More]
Car is now 3 days late from when they said it would be delivered. The company they assigned to haul the car is next to impossible to get ahold of, they have given no updates. When you are able to get [More]
Direct Express Auto Transport - We are sorry customer Chance is dissatisfied. He is both right and wrong. Chance is right that the driver's communication with him was woefully inadequate. We have spoken to the carrier about that. On...