I bought a 2018 F150 online and had it transported to another state. The move went off without a hitch and they even delivered a day earlier than originally expected. The whole experience including [More]
We were concerned about sending our car to FL but we tried this company and were pleasantly surprised by how smoothly it went. They were extremely flexible when we had to change the date to an earlie [More]
Always nice to know your transport needs will be handled without any hiccups! This is the third time we have utilized their services transporting multiple vehicles from Denver, Colorado to Las Vegas, [More]
Driver insisted I meet him at Walmart instead of contracted address because he had a big truck & he would then drive me back to contracted address. Don’t know how he would drive me back if truck to bi [More]
Professional, available for questions, kept me in the loop. Available at all times. My 1st time using their services. Seamless experience. Transported my niece's car to college after winter break. Aft [More]
Had a great experience with Direct Connect. John was easy to work with, helpful and quick to respond. Should I ever need vehicle transport services again, I will definitely use them again!
This is the third time we have shipped a car and the third time was the charm . Direct connects performance was great . The prices were the same or better than other auto transports. There care for th [More]
Excellent communication with the the company and the driver. Provided great customer service. Very accommodating and sensitive tom my time. Recommended
I was shipping the car the first, didn’t know which one reliable and trustworthy auto shipping company. After looking at the reviews Direct connect auto. I decided to go with them to ship my Camry. Th [More]
Francisca reached out to follow up on an online quote. She bettered a competing quote. Prompt communication; friendly, prompt, responsive, and professional. She identified the carrier within 30 minute [More]
Direct connect made transporting a car from Boston to LA a breeze. I Had used them in the past and was happy with the service. The car was picked up within24 hours, and arrived 3 days early. I will c [More]
Don’t believe in your contract date. Had 10 days to get to Long Beach to deliver car to port and missed it by 2 days. No refund or call back. Plan on your car being late. Spent $200 on rental car in H [More]
Jennie was great to work with! She hooked us up with a company around the corner from our house to get our son’s car from Orlando to Buffalo NY...within 24 hours of first contacting her. Everything wo [More]
Signed a contract with Direct Connect Auto Transport (DCAT) for $1150 on a Monday. Was told they would pick up my car within 72 hours. After the 72 hours, I had heard nothing from them. Called 3 ti [More]
Our experience with Direct Connect was an unmitigated disaster. Once you contact them for rate info they hound you for your business incessantly, but if there are any “surprises” in transit, and there [More]
Excellent service, polite and accommodating. Called me consistently to let me know his progress. Flatbedded my car to the pick-up because I lived in a remote area. Excellent service.
I had an excellent experience working with Direct Connect Transport. Madeline, she helped me a lot finding a driver and everything went pretty fast thanks to her and the driver. I got my car earlier t [More]
There are no words to describe what an AWESOME job they did transporting my car! I highly recommend Direct Transport for your car shipping! God Bless!!
I can't thank Direct Connect enough! We needed our daughter's car transported within 2 days of talking to Sureatha. It was picked up & delivered as promised!!
Charlie with Direct Connect Auto made all arrangments for pick up and delivery. Even though there was a miscommunication with pick up date (originally was to pick up Thursday but instead it was picked [More]
This company kept all promises and provided professional service. They picked up the car on the day expected. They delivered it 1,000 miles later on the day expected. They were always prompt in com [More]
Marc the Direct Connect dispatcher seemed quite professional of all the companies I interviewed. But in reality the company was a complete “bait & switch” experience for us. I was initially tol there [More]
If you like surprises, this might be the company for you.
The quoted price was altered twice, with the final tally being 45% above the initial quote.
The vehicle was delivered 4 days late.
Without int [More]
Took over 3 weeks, direct connect would not return calls or emails, raised their price after contract was set. Would not recommend their services. Cost me additional $250 for
We hired for transport, they drop the ball, did not do transport, did not honor there agreement, was very unprofessional. They left a car at pick up location for 2 weeks and never transported it. We w [More]