Review Report Review
Very poor service

R. Edelbach Submitted this review about Hollywood Auto Transport
Review made Live: 8/24/2015 2:46:00 PM
I was unable to make contact and get info about pickup day and time from Hollywood Auto Transport. Jason Michaels did not respond to my calls, emails or texts for 1 week. When he finally got back to me he said he was on vacation and that an employee had dropped the ball. He volunteered to refund my $ 300 deposit but 3 weeks later it still hasn't appeared on my CC statement.

Two cars were supposed to be transported in an enclosed trailer from NJ to TX but on open rig showed up. Too late for me to cancel the shipment but the cars were OK after the trip. Jason is again incommunicado so I have no choice other than to post this very negative review.

The Lego Auto Transport truck driver was very polite and professional. Problem is with Jason and Hollywood Auto Transport. First and hopefully last time I will have to ship a car. Rest assured I will NEVER use Jason or his company again. Save yourself some stress and aggravation. Go with another company.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jason Michaels
Quote or Order Cost:
$1700