Why this cheating company still exist?

Karen Wu Submitted this review about Transport King and Logistics LLC
Review made Live: 1/27/2015 12:08:00 PM
I was mad about this crap business with this cheating company! I asked to ship my car from NC to CA one week ago, but on the scheduled date I called several times no any dispatch info was caught. I had to put my car in somewhere taking care and was charged $100/day, because I had to take flight to CA. Across the quiet weekends, I called them again on Monday, all the same, I was mad, asked to cancel the order and fully refund of $180 deposit. The same day, I quoted online, and got Quicken Auto Transport(5 star rated) responded me, the next morning, my car got picked up. I got the email from transport king said my order 1649 was cancelled, but never mention my refund. I called and emailed, either nobody picked up my phone nor email response. I have to notify my paid credit card company that fraud use of my credit card with transport king transaction, credit card company take the loss. Why this cheating company still exist? We should report to police to close down this group, I'll do the first, wish all of you do the same. Go, call 911 now!