Company Response Review Report Review
Deposit Taken

Lee Pilcher Submitted this review about Wolfepack Transport
Review made Live: 2/17/2015 12:58:00 PM
We contacted Wolfepack Transport from New Zealand to ship 2 Pick up trucks 1 from Georgia and 1 from Pennsylvania they told us they would pick up in 3-5 days and demanded a deposit of $US500 which we promptly paid.
After one week we rang to get a update on the transport we were given a conformation they were being picked up after another request from us was met with lies we decided to terminate the order.
we arrived in LA on the 26th of June rang them up 3 times and they hung up every time when our exporter rang she was hung up on also.
I have sent two emails requesting return of our deposit but no reply I also informed them I would be writing to Ripoff where they already have a complaint and transport reviews.
I suggest people read all reviews before entering into a contract with this company.
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
43689 & 43712
Quote or Order Cost:
$3150

Company Response
Pamela from Wolfepack Transport Submitted this response.
Response Date: 1/22/2016 1:51:00 PM
THIS WAS NOT OUR CLIENT - THEY PLACED AN ORDER ONLINE AND WE DID NOT VERIFY THERE ORDER. IF THE CLIENT WILL NOT VERIFY AN ORDER THAT WAS PLACED ONLINE WE WILL NOT SEND A TRUCK TO GET THE VEHICLE. FOR OBVIOUS REASONS IS WHY WE HAVE THIS PRACTICE.