Bad customer service

Janay Submitted this review about Upscale Auto Transport
Review made Live: 8/23/2021 9:40:00 PM
Kristina was in charge of my move. She originally told me I had to pay a $400 deposit and then changed it to $450. I should’ve used another company then, but I still trusted them. Well upon delivery she told me the $450 wasn’t included in the delivery price. I had to pay a total of $1450, and then she told me I would get $350 back. I’ve been texting and calling, and she finally texted and said it should be in my account in 2/3 days. It’s been 8 days and she won’t return my calls or texts and there’s no refund in my account. DO NOT BOOK WITH THIS COMPANY!!! THEY ARE SCAMMERS AND LIARS STAY AWAY