Overall a great experience

Jasmine J Submitted this review about Ultimate Transport 123
Review made Live: 2/21/2024 7:44:00 PM
I had an overall great experience with Ultimate Transport 123! My car was delivered to me in the same condition as when I gave it to my driver. I would highly recommend Ultimate Transport 123 to anyone looking to relocate their vehicles. The rates UT123 had were great with comparison to others transporting companies. Also, Angela, as well as other reps, communicated very well through text, phone, and email. This was my first time transporting my car ever in life, so top tier communication was all I needed to make this a smooth ride end to end. UT123 was able to meet my needs there. With my move taking place around Xmas/NYE, that posed its own challenges. But, I will not fault UT123 for the challenges. The driver that was initially set to pick up my car didn't communicate with me effectively which caused a delay and I had to request for a new driver. UT123 stepped in immediately, took control of the situation, and found me a new driver within days. Tod at Taisa Transport LLC was great! My car was delivered in the same condition as it was what it got picked up. The bonus was his communication was accurate and effective the whole way. And again, that's all I need. My advice to anyone doing this for the first time, once UT123 gives you your drivers information, research them and if you can, reach out to them directly before your pick up date. This way you can ask them questions and hear the answers directly from them. Example, I had asked UT123 if I could put a cover on my car and I was told I could. But, my driver ultimately did not allow it due to it being a road safety hazard. No big deal! I just used the cover to place over my personal items that were inside my car. Learn to pivot! =)