Crashed Corvette

Randy Redmond Submitted this review about Uber Haul Logistics
Review made Live: 11/25/2009 1:04:00 PM
I have waited almost 2 months to post my experience because of the difficulties Uber has caused for me. They crashed my 1964 Corvette in transport but that was not the real problem, because I understand accidents happen. It was Gabe's abusive attitude and estensive use of profanity and verbal abuse on everyone invloved that has motivated me to write these comments. Not only was he out of control, he refused to let me have the car unless I agreed to NOT put the damages on the receiving paperwork - Nearly $16,000 in repairs were needed to fix the damage (car is still not fixed nearly 2 months later because of the extensive damage). I had to call the police to get the car and include the damages on the paperwork - then he finally agreed - but continued to verbally attack me hoping I would become angry. I did not and that caused Gabe to become even more angry. BEWARE - he and Christina talk a good game, but if anything goes wrong GAbe cannot handle it and be ready for lies, intimidation, and abuse. There are better options out there so please do not let this happen to you. Randy Redmond

Company Response
Cristina from Uber Haul Logistics Submitted this response.
Response Date: 11/25/2009 5:10:00 PM
This is a provoking statement and I will just set the record straight on this issue. It was an unfortunate event that has never before, or since, happened to us. 1. The vehicle was never crashed. It was damaged on the driver side (door) during normal transport maneuvering due to the vehicles poor mechanical condition. We accepted responsibility right away and never tried to hide it. 2. The restored(?) 1964 corvette's poor mechanical condition was not disclosed to me even though I asked several times if there were any issues that I should know about. Damage to the vehicle and injury to myself was a direct result of the undisclosed mechanical malfunction. The transmission would pop out of park. 3. The claim with the insurance company was filed in a timely manner and an appraiser was available on the day of the delivery, resulting in no additional wait time for Randy. 4. There was continuous communication between Randy and us all the way to the delivery time. Randy has even expressed in writing his thanks for our professionalism and the attention to this matter. 5. There was no foul language involved at any time. 6. There was no police involvement at any time. You can call the Tempe Police Department to verify for yourself at 480.350.8311. 7. We even drove the vehicle an extra 200 miles at no extra charge to deliver the vehicle at Randy's choice of shop in Tempe, AZ. Everything I am stating here can be proved to anyone by simply requesting copies of the pictures, email communications or witness accounts or by calling me directly at 602-574-5407. Gabe Balas