Laurie I.
Submitted this review about US Freight Master Review made Live: 1/10/2024 9:34:00 PM
I had such a horrible time dealing with the company: US Freight Master , that I’m considering NEVER shipping my car ever again. I’d rather either drive it myself or just get a new car elsewhere when I get there - YES! That’s how bad they’ve scarred me. Now, I understand the majority of these companies are not trustworthy, but I was hoping at least this one would be more decent, considering I asked ALL the necessary questions and did my research prior. The agent working on my order was KEVIN. He quoted me one price and literally SWORE it would NOT change, even after I kept telling him I didn’t trust that the price would stay the same. Once he found a driver, the price went up by over $400!!! After so much back and forth, he finally went down on the price a bit. Once the driver showed up, I noticed the price had NOT changed and I raised HELL! Finally after calling the broker (US Freight Master) they went back to the previously (reluctantly) agreed upon price, thought still WAY over what was quoted originally.
STAY AWAY FROM THIS COMPANY!!! I hope they never make another dime!
Shipment Details
Origin:
Taunton, Massachusetts 02780
Pickup:
On Time
Destination:
Dallas, Georgia 30132
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30418323-FM
Quote or Order Cost:
$775
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