Company Response Review Report Review
Scam

Sonja Submitted this review about US Car Go Freight Logistics LLC
Review made Live: 10/8/2022 3:22:00 PM
company is a auto transport. They promise to pick up your car and have you sign a contract. The deposit is 150.00 then 450.00 on delivery. After you sign the contract they threaten you and tell you to pay 800.00 additional dollars because you attempted to work with other companies. I explained to the auto transport company I never signed with anyone other company than his company. He continues to text me and try to get more money. I will not be using his service. Agent Jason Henry
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
600
Quote or Order Cost:
$850

Company Response
Alex Brown from US Car Go Freight Logistics LLC Submitted this response.
Response Date: 10/26/2022 7:22:00 PM
Hi Sonja, We do our very best to serve our clients, due to some inevitable circumstances, we couldn't provide you the driver at agreed prices as no driver was available at that tariff. Please note that we charged initial deposit on October 7, 2022. Upon your request, we refunded your full deposit on very next day, October 8, 2022. We sincerely apologize for the inconvenience it may have caused you. Thanks for giving us an opportunity to serve you and we look forward serving you in future for your car shipping needs.