Company Response Review Report Review
Felicia Bond

Zhixuan Zhu Submitted this review about The Car Transporters Inc.
Review made Live: 7/8/2011 4:42:00 PM
Felicia Bond is my agent for this car shipment . She works very hard to get my car delivered eariler than I expected. I submitted a request for quote from a website, and the car Transporters gives me the lowest quote with $1210 after $50 rebate.I asked for a price match of $1150 with another company, Felicia agreed. When a carrier is assigned, she told me the carreier asked for $50 more. I agreed with this raise. The whole process went very well, Felicia worked very hard to get my car picked up. I have a suggestion though, Feclica could tell me that $1150 is hard to find a driver at first and I wasn't assigned a driver until the day my car is picked up. I was a little worried because little communication before that. She could ask me for $50 raise earlier and assign me a driver eariler. Anyway, Felicia worked hard to get my car picked up on schedule and deliveried ahead of time. She did a great job.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9009899
Quote or Order Cost:
$1260

Company Response
Terry Williams from The Car Transporters Inc. Submitted this response.
Response Date: 7/22/2011 7:12:00 PM
Felicia Bond @ 360-210-4892/ 602-539-1015 felicia@car-transporters.com Hi Tim...TY for your feedback! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide me a performance review. Thanks again and have a great day!! FB