Company Response Review Report Review
scammers

CARLOS NUNEZ Submitted this review about Sonic Auto Transportation
Review made Live: 6/6/2022 9:39:00 AM
They promised a pick up date then they called on the date saying they had not filled the trailer so they would not pick up my car that day, two days later they said they had another driver ready to pick up the car but the price was almost twice the quoted price we had originally agreed to, completely destroyed my schedule.
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6843903
Quote or Order Cost:
$495

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 6/7/2022 2:13:00 PM
Dear Carlos, thank you for addressing this issue to us. We apologize for ruining your schedule, we always try to stick to the pick up and delivery dates requested by our customers but we can't guarantee them. We had to search for a different option and locate a new carrier but the quotes given were really high due to the last-minute booking. That's totally not your fault and we apologize for the inconvenience.