NO STARS! NO GOOD!

Myrna Submitted this review about Sonic Auto Transportation
Review made Live: 12/30/2021 7:13:00 AM
Quoted and signed c-o-n tract for vehicle shipping costs totaling $1285. Then, received NEW c-o-n tract stating total shipping costs $1605. Next, received text stating $1975- $2400 as "total costs"!!! How is this company STILL in business??? I am quite concerned since they insisted on taking all of my credit card information. I have reported them and started an investigation with the Better Business Bureau. P.S. Now, I am forced to add a minimum of 1 star. Like I said, this company deserves ZERO stars.

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 12/30/2021 2:13:00 PM
Dear Myrna, We apologize for such an inconvenience with the price change. As per our records, we had to increase the price in order to find a driver due to the assigned driver's cancellation. This is definitely not the kind of service we'd like to provide, but our shipping agents must offer your all the available options. If you don't accept them - nothing is going to be charged, no penalties applied. We do care about our customers and always try to find solutions to the most difficult issues. We hope that with time you give us another chance to prove our company's good name! Happy holidays!