Company Response Review Report Review
BEWARE- bait-and-switch

Jatin Patel Submitted this review about Sonic Auto Transportation
Review made Live: 6/18/2021 11:47:00 AM
Beware of bait-and-switch by this company. I signed a contract on the agreed price that Julia quoted for door to door to transport my car from point A to B. I gave her the location to and from and we agreed on a price. On the day the car was scheduled to be picked up, Julia calls me and says that the drive is having to increase the price because the pick up location is far. The new quote that she was giving was more than double what we agreed on. I WOULD STAY AWAY FROM THIS COMPANY.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
259927-YV
Quote or Order Cost:
$385

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 6/18/2021 10:32:00 PM
Dear Jatin, It is so terrific to hear that you've had such a horrendous experience working with our company. We will definitely look into it and resolve the issue you have faced due to the driver's late cancellation. We apologize and hope for your understanding!