Company Response Review Report Review
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Donna Jenson Submitted this review about Sonic Auto Transportation
Review made Live: 3/26/2021 6:52:00 AM
If I could give a half star I would. The day of pickup they called and said it was going to cost and additional $100 over the contract I signed because the hauler only hauled 6 cars and charged more per car. They had said the car would get pickup before 2pm. We were moving and had planned on starting our travel that afternoon, they didn't show up until 8pm. I had to drive the car to a large parking lot because the trailer was too big to go most places, carried a dozen cars! Contract said the car would arrive on the 12 of the month, showed up on the 16th. DONT USE THIS COMPANY THEY LIE!
Shipment Details
Origin State:
Missouri
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
87083-PV
Quote or Order Cost:
$785

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 3/26/2021 2:23:00 PM
Dear Donna, We appreciate your honest feedback. Unfortunately, the price change is something that depends on a carrier company since they are the ones to state prices on the market. But we understand your frustration and looking for ways to solve this issue. Please stand by for all the updates regarding your order. Thank you and have a great day!