Review Report Review
Fast delivery - Will do it again if needed

Cyrille Submitted this review about Ship a Car Direct
Review made Live: 7/17/2017 9:05:00 AM
I never succeed to contact my ship a car representative by phone (I can't answer his call at work), But he was fast to answer by email.

I got the car on Monday. Driver deliver it on a parking next to my work as he arrived at 2pm.
I quickly checked the car and didn't see any damage: good.
Truck driver was nice, and on time vs what he told me.

One surprise: When the car was picked up in Texas, they said delivery would be around the 14th and they will call me.
Yesterday the 10th, as I didn't hear from the driver I decided to call them by the end of the day. The person on the phone is nice and always answer promptly. He told me that delivery was planned for the day after! big surprised as I had to get organized and take the cash with me! On the overall, it wasn't a big deal but it would have been complicated if I didn't learn about the delivery at Day -1.

On the overall great experience, happy customer.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
578403
Quote or Order Cost:
$850