Company Response Review Report Review
Late pick up.

Tyler Submitted this review about Ship a Car Direct
Review made Live: 1/29/2017 1:45:00 PM
Gave a 5 day window for pick up, but got picked up 2 days late. I had already left moved across the country so I had to enlist my friends to have the car picked up. On the last day of my window for pick up I was unable to get ahold of my agent and didn't have a carrier assigned. It's stressful hoping you car gets picked up before you leave, but thats the nature of shipping a car I guess.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
546830
Quote or Order Cost:
$1150

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/31/2017 10:32:00 PM
We are sorry to hear that the pick up didn't go as planned and if you could not reach your rep, we actually have our 24/7 support line when our reps are not working, like evenings and weekends. Glad everything worked out in the end. Thank you for your review!