Company Response Review Report Review
Worked with a difficult situation

John Submitted this review about Ship a Car Direct
Review made Live: 6/4/2014 9:39:00 AM
Ship a Car Direct helped my fiancee and I move her recently deceased mother's car from AZ to MA with a great price and careful attention to detail. We had some rather odd issues arise given the situation, and a very limited window of opportunity for pickup, but they managed to find us a carrier at a great price considering the distance and limited time frame. The carrier was respectful and worked with us for both pickup and drop off given that we didn't have a car in Boston, but still needed to give him room to navigate the carrier. The car arrived with a great deal of dirt on it, but that was expected given the open carry option we elected for, so I can't fault them for that. A quick run through a car wash and the car was back to exactly where it was in AZ. Overall, I'm very satisfied and would highly recommend their service to interested parties.

One qualification, I emailed my contact person (David) to let him know I was satisfied before he asked if it was okay to send me a review link with a rebate incentive, so while I did check that an incentive was offered (since it was) my satisfaction and willingness to express that came first.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
369339-EE
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/4/2014 5:46:00 PM
Thank you for your positive recommendation, John! So glad we could be helpful during a stressful time.