Company Response Review Report Review
overall experience

Frank Fiorta Submitted this review about Ship a Car Direct
Review made Live: 1/31/2014 2:10:00 PM
the first person i dealt with by the name of david was very good.the contact person for the trucking company was rude and not very informative. kept saying would give me an update but never called back with one. the truck driver swore at me on the phone which i found to be very unprofessional.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
347434-DL
Quote or Order Cost:
$725

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/6/2014 8:06:00 PM
Thank you for your feedback, Frank!. Glad to hear David was very good! So sorry to hear the carrier's contact did not have useful information and was rude to you. We are following up with the carrier regarding their unprofessional conduct.