Company Response Review Report Review
Summer Cooper of Red Carpet Auto Transport

Quincy Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 2/23/2011 9:27:00 AM
When the time came to transport my old F150 from my mother's house to my home, I couldn't have made a better choice than with Red Carpet Auto Transport. Not only offering the lowest quote by nearly $100, it was their service that truly set them apart.

Ms. Summer Cooper contacted me the day I requested a quote - not by a formatted email, but by an actual phone call. She continued that excellent customer service with a phone call nearly every day that my bid was out there, and every single day after the bid was accepted.

Summer had the unique opportunity of both working with my mother and with me to coordinate the move. She handled it all with a grace and professionalism I have rarely seen. It was an absolute pleasure to work with her and her company. She always found the time to answer my questions personally, and always had a positive and confident demeanor.

I work in a profession that moves every other year. I have colleagues that have vehicles spread out over the country, and I've recommended Summer by name to them. I'm sure all the people at Red Carpet Auto Transport offer the same customer service, but her personal care and attention to detail was outstanding. I don't often go out of my way to recommend services, but I have no doubts here - use Red Carpet Auto Transport to move your vehicle, and ask for Summer.

-Quincy
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5056988
Quote or Order Cost:
$400

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 2/25/2011 1:03:00 PM
summer@redcarpetautotransport.com 480-268-9114 Dear Quincy, I really appreciate the time that you took to write this nice review. I am so glad that I had the opportunity to assist you, and if you need any future transports, I would be happy to help. Sincerely, Summer.