Company Response Review Report Review
Amber Washington

C Delaney Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 11/15/2010 3:37:00 PM
The service provided by Red Carpet was good. However the driver with Carriage Auto Carriers had problems. His command of the English language was poor and he was very difficult to understand. He changed his delivery time three times, finally arriving after midnight.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
North Carolina
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5021843
Quote or Order Cost:
$918

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 11/15/2010 4:19:00 PM
Amber Washington - 602-438-4644 - amber@redcarpetautotransport.com Chris, I am saddened that I have received a 2 Star review from you. Especially since you said that you received good service from Red Carpet. Our goal is to always provide 5 star service and this review site is solely based off of my performance, not the carrier. Anywho, I thank you for using our company and my apologies on behalf of the carrier for not being very prompt. Take care. Amber W.