Company Response Review Report Review
Incredible service, unbelievable price

Gene Clipperton Submitted this review about Phoenix Auto Transport Services
Review made Live: 1/10/2010 2:46:00 PM
I have had vehicles shipped many times and they all have been great experiences, I have never had a bad one -yet. This company, Phoenix Auto Transport, should be voted transport company of the year and the lady, Kathy that kept in constant contact with me from start to finish was the best. From my very first call, to place my order I was kept up to the minute on what was going on, Kathy had a driver located for me with in minutes of my initial call, actually as I was placing my order and the driver showed up 2 days later, on time and loaded my 2 vehicles that were to be shipped, he spent a long time making sure that the vehicles were loaded just right, the driver gave me his cell number so as I could contact him anytime I needed to. Kathy the dispatch lady at Phoenix called me constantly to keep me informed on where my vehicles were and when they would arrive, 3 days later they both arrived in the exact same perfect condition that they left Iowa in and for an unbelievable reasonable price of $1,099 and that was for 2 vehicles and 1 of these vehicles was a full size Dodge pick up. I was receiving $1,400 and $1,500 quotes for the same exact vehicle shipments from other carriers, I am not saying that the other carriers wouldn't have done a good job, what I am saying is that I am so happy that I chose this shipper. Would I use this company again, absolutely, am I happy with this shipper, absolutely and I cant say enough good things about that nice lady Kathy, she demonstrated that she really cares.....Thanks Gene
Shipment Details
Origin State:
Iowa
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
144468-XD
Quote or Order Cost:
$1099

Company Response
John Ryan from Phoenix Auto Transport Services Submitted this response.
Response Date: 1/10/2010 2:58:00 PM
Wow! What a nice review! And just for doing my job! I truly appreciate your excellent review and just want to add that you were truly a pleasure to help! Thank you so much! Kathy Gant