Company Response Review Report Review
i have no doubt that they suck

Jeff Carsten Submitted this review about No Doubt Auto Transport
Review made Live: 8/12/2010 5:46:00 PM
Driver called on date to pick up at ten thirty pm to schedule for late p/u then was 4 hours late on new scheduled day then requested dangerous area for p/u (busy highway) instead of safe environment such as a parking lot of walmart or grocery store. Driver was supposed to deliver vehicle between 3-5pm customer made arrangments to get off work early to meet driver driver then called 5 hours later making request to deliver at 2am customer rejected his request he then told her he would continue on towards dallas and then return to deliver her vehicle today 08/12/2010 and still has not delivered vehicle currently at 5:41pm est we (the brokers) call his dispatch team only to receive mistreatment we strongly suggest not using this company in any shape or form
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
202818
Quote or Order Cost:
$750

Company Response
daylin philyaw from No Doubt Auto Transport Submitted this response.
Response Date: 8/17/2010 12:27:00 PM
first of all we do not guarantee our pickup dates. the customer was given an estimated date of pickup on 8/5 thru 8/7 and a estimated delivery date of 8/10 thru 8/12 and the vehicle was picked up and delivered within those dates. as far as the location of the pickup we are requested to give a door to door transport so our driver finds the closest point for pickup and delivery that he can get his truck in and out of safely. The driver did ask if the customer was willing to accept his car at 2am but that was not a requirement. he had no problem with going back to fort worth from dallas the follwing day and he did deliver the car the next day about 6 pm after he delivered his dallas cars.