Company Response Review Report Review
Don't ever use this company!

Natalie Submitted this review about New Way Moving Services
Review made Live: 11/17/2011 12:49:00 PM
While New Way Moving Services picked my car up and delivered it on time, I would NEVER recommend this company to anyone! I have had nothing but troubles from them. They charged me TWICE and I have been fighting with them for almost a month now to refund my money and they still have not refunded it! When I first caught the mistake on my credit card statement, I contacted Marc right away to have them fix THEIR error, but still nothing has been done. Their employees have lied to me about the refund and are totally unresponsive. Never use this company, unless you enjoy getting charged double!
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Kentucky
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
P598077
Quote or Order Cost:
$675

Company Response
Rachel from New Way Moving Services Submitted this response.
Response Date: 11/28/2011 1:51:00 PM
We had charged the customer Twice by mistake, the serice was provided as she stated and we did refund her one deposit that was charged by mistake. Nobody had lied about the refund, she did recieved a full refund of one deposit. we really dont need money that its not ours.