Company Response Review Report Review
Motor Movers - Mary Winfield @ 480.428.1265

Jake Submitted this review about Motor Movers Auto Transport
Review made Live: 2/18/2014 4:48:00 PM
This is now the second time that I have used Motor Movers in the last year. The first time to transport my classic truck from San Diego, CA to Tempe, AZ and the second time to transport the same vehicle from Tempe, AZ to Austin, TX. Both times I have been completely satisfied with the whole process from order to delivery. The customer service in their office is always on point and very nice. When dealing with turning over your pride and joy over to a complete stranger it is reassuring to be able to have confidence in Motor Movers and the Transporter that is selected. The only issue I have had both times is that the quote was lower than the actual price. I feel like the quoting system needs some adjusting so that they can be more realistic with their numbers or stand behind their quote price so that there is no changes to the expected cost.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1057842
Quote or Order Cost:
$700

Company Response
Motor Movers Representative from Motor Movers Auto Transport Submitted this response.
Response Date: 2/18/2014 4:57:00 PM
MARY WINFIELD 480-428-1265 mwinfield@motormoversautotransport.com Jake thank you so much for the review. It has been a pleasure working with you again. I am glad that we have been able to satisfy you as a customer. It really is important to me to give the BEST customer service. As far as the pricing goes, we do our best to be right on point with the cost. Although it is difficult when carriers change their prices due to fuel cost or bad weather. We are continuing to work on the quote system. I hope to continue business with you in the future. Thank you very much, Mary Winfield