Company Response Review Report Review
Shipping Car from Houston to Orlando

Donna McAleer Submitted this review about Montway Auto Transport
Review made Live: 9/15/2021 6:55:00 PM
You are able to get an instant quote online, and it was $50 less than another company. Plus, the other company wanted to contact us by phone first, instead of providing a quote online. Montway was able to find us a transport driver within 24 hours, that met our requirements of picking up the car before Labor Day in the north Houston area, and deliver it at 7pm in a church parking lot in Kissimmee, FL. Other drivers wanted to have us pick up the car over the weekend, in the morning, and not on the evening on Labor Day. We had to have the car either Labor Day evening or the next day, because we were flying into Orlando on Labor Day afternoon, and wouldn’t be able to pick up the car until around 7pm. The driver was already waiting for us at 6:50pm, and the cash balance was $20 less than the agreed quote. We gave him an extra tip of $50, because he had to drive on I-10 through Louisiana and New Orleans just after Hurricane Ida devastated Louisiana a few days before he left with our car. He said the trip through Louisiana was a nightmare because it took him 8 extra hours to get through Louisiana, with trees down on the highway, and, even worse, no gas stations open with power so he couldn’t fill up his gas tank through there.
Shipment Details
Origin:
The Woodlands, Texas 77381
Pickup:
Early
Destination:
Kissimmee , Florida 32821
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1177929
Quote or Order Cost:
$649

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/29/2021 8:56:00 PM
Hey Donna, thank you so much for sharing your experience. It's important to us that we work with the most professional carriers out there. We will be absolutely sure to share your feedback with them. If we can help with anything else, please let us know.