Hello, thank you for sharing your feedback. We understand your frustration. We do our best to pick up shipments as soon as possible. But, auto transport is a niche industry and unfortunately, there may not be trucks available every day. Depending on locations, time of year, and more, it could take a bit of time. This is why we advise that it could generally take up to 5 days, or longer, from your desired pickup date. Pricing is a factor as well and we do provide a price based on some of the most advanced technology and data possible. As a broker, we'll work to get your price best in line with that. But we'll also provide variable shipping options as they become available. We do expect that every carrier we work with provides professional and adequate communication. So we'll be sure to provide this feedback to them and work with them to improve services. Overall, we're happy to hear that the vehicle was delivered safe and sound. Your feedback is incredibly valuable and we thank you again. We hope you consider us for future shipping needs.