Mazda Transport from Maryland to Oregon

Steve Submitted this review about Montway Auto Transport
Review made Live: 12/7/2020 2:31:00 PM
I am extremely happy with Montway transport, for moving my Mazda from Maryland to Oregon. I do want to pass-on a couple of my lessons-learned, because this was the first, and probably last time I will ever do a vehicle transport across the country. First, the driver is either driving his big rig, shuffling a number of cars to get one off or on, or trying to get a little food to eat... not answering your test message.The driver will get back to you... be patient. Next big item: find a HUGE parking lot to drop the car off or pick it up. A grocery store parking lot did not work well for my drop-off because of all the little curbs and trees. That big-rig does not do tight turns. No curbs. No trees. Big space. The driver was courteous and he took great care of my vehicle, and the price was reasonable. I highly recommend Montway vehicle transport.

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 12/11/2020 8:56:00 PM
Thank you for the review, Steve. We definitely agree with this. The driver typically has dispatchers, bookers, customers, and various other entities contacting them throughout the day. We're talking hundreds of calls and messages every day. Keep in mind they are also driving an 80,000lb truck with various properties on it. So it can be very difficult for them to communicate in a timely manner. And most drivers do not have the resources to allocate some of these responsibilities to another for them. It's definitely an industry issue that we are always looking at helping improve. Space, absolutely. Transport trucks are huge and don't even get us started on low hanging trees and wires. The truck driver will always try and get as close as possible but it's always a good idea to have a large area planned out. We're happy to hear the driver did an excellent job and if you do move another car in the future, you know where to find us!