Company Response Review Report Review
Exceeded expectations

Roger W Submitted this review about Montway Auto Transport
Review made Live: 5/6/2020 9:49:00 PM
Was shopping for a Certified Preowned BMW from BMW dealers all over the country (TX (2), WA,. CA, PA, MO, MD and FL). Live in Massachusetts. Compared 5 different companies but quickly narrowed it down to two and regardless of the location, Montway came in with the best price. I was concerned that the price would change when I finally found the right car in Florida, but it was locked in and the price was actually $20 less than quoted! The drivers asked if he could pick the car up in Ocala, Florida a day earlier (Thursday vs Friday) and was told delivery would be Monday just outside Boston. On Saturday morning I was told the car would be available for pickup in 3 hours if I could meet 3 miles from my house. When I got to the location, car was already off the truck and waiting in a parking lot. Even though it was on an open carrier, car was in great shape and minimal dirt even though he drove through rainy weather. Needless to say, very happy with the service.
Shipment Details
Origin:
Ocala, Florida 34470
Pickup:
Early
Destination:
Needham, Massachusetts 02492
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
846914
Quote or Order Cost:
$769

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 5/15/2020 6:18:00 PM
Thank you for choosing Montway. We're happy we could provide an exceptional customer experience!