Review Report Review
Good communication, Solutions-Minded, Great Driver

Thomas Cassetta Submitted this review about Montway Auto Transport
Review made Live: 10/15/2016 2:22:00 AM
I had a very good experience with Montway. They were prompt and thorough in their initial communication, the terms were clear, and expectations ultimately matched the experience. There was some brief communication hiccups regarding driver access to my vehicle, as the multicar trailer has restricted access to many neighborhoods, but Montway held up their door-to-door agreement, and got the driver to the car via Uber, and he drove the car to his multicar trailer (with my approval, of course). Andy, the driver, was a real pleasure, a kind man, and he clearly cared about the service he provided. Tip: It helps to be solution-minded when you're booking this service: As these companies are bidding for your business, they are cutting into their margins every time the car changes from one trailer to the next. I'm happy with the solution Montway / QExpress / Andy found, and I'd be happy to recommend them in the future. The car was in great shape, when it arrived. Remember to have your paperwork printed, when you meet your driver!
Shipment Details
Origin State:
Pennsylvania
Pickup:
Early
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
342223
Quote or Order Cost:
$1250