Thomas~ Thank you for your review. i'm very sorry that you were less than satisfied with our services. Unfortunately, the drivers do sometimes offer to take a load, but feel that the quote we have is not enough, and they have a right to ask for more. It is our job to come to you with this offer, and it is totally up to the customer if they want to accept this offer. I wish that things would've worked out better for you, but I appreciate your honest feedback. Thanks again.