Company Response Review Report Review
Michelle

Jerry Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/28/2010 11:00:00 PM
The customer service person (Michelle) was very knowledgeable and kept us updated on the status of our pickup/delivery. She always returned our calls promptly. There was a slight delay in getting a carrier to transport our vehicle due to a slight misunderstanding with what type of vehicle we needed to have transported. (It was a 4 door highboy pickup truck and it came across as a 4 door sedan via the website entry.) The way the data is entered on their website is the only thing that we feel could use a little improvement, but the service was excellent. If in need of this type of service in the future we will just call direct to make sure everything is confirmed correctly instead of ordering online.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1315400
Quote or Order Cost:
$1370

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/1/2010 10:51:00 AM
Jerry, I am glad my knowledge of the industry could help your transport go smoothly. Thanks for the business!! Michelle 360-834-2900