Company Response Review Report Review
Will NOT USE AGAIN

Ned Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/5/2010 1:28:00 PM
.Car picked up late driver could not speak English. Driver could not find pick-up spot and we got jerked around for 36 hrs, Magic did not return calls because of the Holiday,what business do they think they are in?? Finally got a dispatcher from Freightport Inc.to communicate with the driver,cars were delivered on time. concealed damage someone tried to jimmy the trunk on the Mercedes. BAD Experience would not use either co again!!!!
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
295633
Quote or Order Cost:
$2399

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/6/2010 11:16:00 PM
Ned, I am sorry you had some delays with the driver and you didnt feel you recieved good service. I know that you had some troubles getting a hold of our office on Christmas weekend, I am sure you can understand that WE DO ALLOW OUR REPRESENTATIVES SOME TIME TO SPEND WITH THEIR FAMILIES ON THE HOLIDAYS. Thank you for your honest response and if there is anything we can do to make up for this experience please let us know. Nicole