Here at Lightning Auto Carriers we enter into a contract for a reason. The definition of a contract is: an agreement with specific terms between two or more persons or entities.. Now in the contract the customer Mr.Rengaswamy entered into "the pick your own price program" witch is a program where we let the customer list the vehicle for a price that is not unrealistic but below what other units are shipping for. The purpose for listing a unit at a cheap rate is to try and get a driver that has a spot open to fill and will take the load for the listed price. Records show that 50% of the time we are successful in getting the vehicle shipped for at least 25% cheaper then what comparable units are shipping for. In this specific contract we are allowed up to 10 business days to render service under this program. The original price quote I gave was for $775.00 witch would be $625 to the driver. At the original price quoted the probability of getting a driver within 24-48 hrs is very high. This is what I had explained to the customer Mr.Rengaswamy wanted to try a total price of $625 witch is $475 to the driver. I followed up with the customer once a day explaining to him that it was not shipping. On 11/4 I had a driver call on the load for $725 witch would be $575 to the driver and $150 to us the broker. He declined and then on the 7th I called to follow up and he had booked the transport with another broker. Now we had done a good amount of dispatch work for the customer and still had sufficient time to move it. The custumer cancelled 5 business days after booking the transport not allowing Lightning Auto Carrier to successfully render the service. If you look at what I do for customers, take a look at my feedback. Thanks I hope everyone can understand.