Review Report Review
EXCELLENT JOB!!!!

Stu Submitted this review about K-1 Auto Carrier
Review made Live: 2/27/2010 9:46:00 AM
We live in Maryland and my daughter was in school in Fesno Ca. Last July she became ill and we had to put her car and things in storage and bring her home. My wife and her were going to fly out in Decemebr to get her car and we made arrangements with Jay at K-1 to have the car picked up during a 2 day window, but when my daughter became more ill they could not fly out so we postponed our trip till February.

In February I contacted Jay and he remembered me and asked how my daughter was feeling. I told him him that my daughters friend in Fresno volunteered to clean out her storage facility and take the car to her house to be picked up the weekend of the 13th of February. Jay arranged this for me. The driver called that weekend as he said he would and gave my daughters friend a 3 hour window pick up time. He showed up on the 14th took pictures front and back and took the car.

During the week across country I contacted Jay several times to check on the location. He would laways call the driver and call me back within an hour or so to give me an update. He said the car should be there Sunday the 21st or Monday the 22nd. The drivercalled us Friday night on the 19th to tell us he would probably be there Monday morning between 10-1PM.

On Monday the 22nd around 9:00am the diver called me and told me he was one hour away, and we arranged a meeting at a Lowes shopping center nearby. We drove there picked up the which was filthy dirty which we expected coming across country took it to the cra wash and home.

All in all Jay you were fantastic to me and working with us during our short pickup window and did a FANTASTIC job. I am as I said sending you a few cuistomersthis week coming.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
K-204
Quote or Order Cost:
$800

Car Condition
  • Vehicle was dirty